Does Lightspeed pay their employees well?

According to anonymously submitted Glassdoor reviews, Lightspeed employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Lightspeed. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Lightspeed?

61% of Lightspeed employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Lightspeed 3.7 out of 5 for work life balance, 3.7 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Lightspeed?

Account Executive (54) , Sales Development Representative (SDR) (37) , Account Manager (36) , Sales (28) , Support Specialist (25) , Software Developer (24) , Implementation Consultant (19) , Software Engineer (18) , Senior Software Engineer (15) , Customer Support Specialist (14) , Technical Support Specialist (14) , Product Manager (13) , Technical Support (13) , Manager (12) , Customer Success Manager (11)

What are the pros of working at Lightspeed according to real employee reviews?

"Great benefits and health coverage" ((in 122 reviews)); "Great people to work with" ((in 116 reviews)); "The culture was great" ((in 103 reviews)); "great team building new product driven interesting role" ((in 49 reviews)); "Great work / life balance" ((in 34 reviews))

What are the cons of working at Lightspeed according to real employee reviews?

"Poor Management Bad Management" ((in 52 reviews)); "Salaries are low and comp plan is very confusing." ((in 40 reviews)); "People leaving and layoffs are common." ((in 27 reviews)); "There are some great managers in this company, but they are few and far between and usually don’t stay very long." ((in 20 reviews)); "Can only speak for the team I worked on but the leadership was very poor and everyone felt insecure about their position and was over worked." ((in 14 reviews))

What are employees saying about Lightspeed layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Lightspeed layoffs and their outlook for job security at Lightspeed in 2026.

Lightspeed reviews

3.5

61% would recommend to a friend

(1,075 total reviews)

Dax Dasilva

76% approve of CEO

50% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Lightspeed has an employee rating of 3.5 out of 5 stars, based on 1,075 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lightspeed employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

1K reviews

2.0

Aug 4, 2022

Depends on what department you work for

Technical support specialist iii

Recommend

CEO approval

Business Outlook

Pros

Cool company culture if you live near an office

Cons

Remote work is horrible, they do not pay you enough for what they expect from you in support, everyone else seems to get perks that support never will.

Lightspeed Response

3y

Hi, thanks very much for sharing your review--we appreciate your time to bring this to our attention. We're sorry that your expectations aren't being met and would like to connect with you to open up a conversation. Our goal is a world-leading culture where every Lightspeeder can be their authentic self and grow the career they want. We encourage you to reach out to your manager or People Business Partner. Thank you for igniting businesses everywhere and helping to #makeithappen at Lightspeed. Best, Rani Hammond, Chief People and Culture Officer

3.0

Jul 26, 2022

pays well

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

the company pays well, up to date technology used

Cons

high employee churn rate, no comradeship

Lightspeed Response

3y

Hi, Thanks for taking the time to provide your review, it's appreciated. We are glad that you enjoyed the technology and compensation here at Lightspeed. In order to continually improve we'd love to connect with you, especially if you have further feedback as to the lack of comeraderie you experienced. We'd welcome your feedback on people@lightspeedhq.com—this is a confidential email. Thank you for helping us ignite businesses everywhere and we wish you all the best in your future career. Best, Rani Hammond, Chief People & Culture Officer

1.0

Jun 13, 2022

Bad

Manager

Recommend

CEO approval

Business Outlook

Pros

Worst company of the year

Cons

Still the worst than everything

Lightspeed Response

4y

Hi, Thanks for bringing this feedback to our attention. We're sorry your experience hasn't met expectations. We'd really like to hear further feedback as to what led to this review. If you have further feedback on this topic please share that by writing to us on people@lightspeedhq.com—this is a confidential email. Thank you for igniting businesses everywhere in your time with Lightspeed. Best, Rani Hammond, Chief People and Culture Officer

Viewing 301 - 303 of 1,075 Reviews

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Lightspeed

Lightspeed reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Depends on what department you work for

pays well

Bad

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Jobs at Lightspeed