Does Lightspeed pay their employees well?

According to anonymously submitted Glassdoor reviews, Lightspeed employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Lightspeed. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Lightspeed?

61% of Lightspeed employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Lightspeed 3.7 out of 5 for work life balance, 3.7 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Lightspeed?

Account Executive (54) , Sales Development Representative (SDR) (37) , Account Manager (36) , Sales (28) , Support Specialist (25) , Software Developer (24) , Implementation Consultant (19) , Software Engineer (18) , Senior Software Engineer (15) , Customer Support Specialist (14) , Technical Support Specialist (14) , Product Manager (13) , Technical Support (13) , Manager (12) , Customer Success Manager (11)

What are the pros of working at Lightspeed according to real employee reviews?

"Great benefits and health coverage" ((in 126 reviews)); "Great people to work with" ((in 114 reviews)); "The culture was great" ((in 106 reviews)); "My team was great." ((in 52 reviews)); "great office" ((in 34 reviews))

What are the cons of working at Lightspeed according to real employee reviews?

"Poor Management Bad Management" ((in 48 reviews)); "Low salary when benchmarked against what similar tech companies pay" ((in 40 reviews)); "People leaving and layoffs are common." ((in 27 reviews)); "But I know some people that does not have good manager." ((in 21 reviews)); "Sometimes hours are long sometimes" ((in 14 reviews))

What are employees saying about Lightspeed layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Lightspeed layoffs and their outlook for job security at Lightspeed in 2026.

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Lightspeed

Lightspeed reviews

3.5

61% would recommend to a friend

(1,071 total reviews)

Dax Dasilva

76% approve of CEO

50% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.7

Culture & values

3.7

Work/Life balance

3.6

Compensation and benefits

3.4

Career opportunities

3.1

Senior management

Lightspeed has an employee rating of 3.5 out of 5 stars, based on 1,071 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lightspeed employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

5.0

Jun 14, 2024

Nice place to work

Technical support

Recommend

CEO approval

Business Outlook

Pros

The people are great, the culture as well

Cons

Company focus is mainly on the sales dept

Lightspeed Response

Hello! Thank you for taking the time to leave a review. It's good to hear you’re finding the people and culture are great. We encourage you to have a chat with your manager about how we’re focusing on our customers and products to reassure you on that point.

4.0

Jun 12, 2024

Great Start

Customer support specialist

Recommend

CEO approval

Business Outlook

Pros

Great, healthy environment and culture

Cons

Salary increase should be increased more often

Lightspeed Response

Hi there, thank you for taking the time to leave a review. We love hearing you describe the company as having a “healthy environment and culture” - this is the employee experience we want for all Lightspeeders. With regards to salary increases, feel free to speak to your manager or People Business Partner as they can reassure you and answer further questions on the frequency of our salary reviews. Thank you again for your review.

4.0

Jun 10, 2024

Great Company

Customer success manager (csm)

Recommend

CEO approval

Business Outlook

Pros

Great place to work, the benefit are great and it's easy to meet people. The have a fabulous office.

Cons

The departments work in silos It is hard to bring new initiatives as the process are so rigids.

Lightspeed Response

Hi there, thank you for taking the time to leave a review. It's great to hear you enjoyed the benefits, people and the office - we really do have world class spaces for our people! With regards to the other areas you’ve mentioned, if there is any further information or detail you’d like to provide, we encourage you to reach out to our confidential email, people@lightspeedhq.com - we value all feedback and would like to understand this feedback more.

Viewing 304 - 306 of 1,071 Reviews

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