Does Intact Insurance UK pay their employees well?

According to anonymously submitted Glassdoor reviews, Intact Insurance UK employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Intact Insurance UK. This rating has decreased by 7% over the last 12 months.

How satisfied are employees working at Intact Insurance UK?

51% of Intact Insurance UK employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Intact Insurance UK 3.3 out of 5 for work life balance, 3.3 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Intact Insurance UK?

Claims Handler (57) , Customer Manager (42) , Underwriter (32) , Analyst (22) , Claims Adjuster (19) , Project Manager (18) , Pricing Analyst (16) , Commercial Underwriter (14) , Actuarial Analyst (13) , Consultant (13) , Customer Service Representative (13) , Manager (13) , Motor Claims Handler (13) , Business Analyst (10) , Claims (10)

What are the pros of working at Intact Insurance UK according to real employee reviews?

"My colleagues the in Personal Lines business that I did work for were generally great people and my work was well appreciated and often interesting." ((in 129 reviews)); "Good benefits and time off." ((in 60 reviews)); "Provides good work life balance" ((in 57 reviews)); "Some great work and colleagues" ((in 33 reviews)); "The staff (excluding management) are all friendly." ((in 29 reviews))

What are the cons of working at Intact Insurance UK according to real employee reviews?

"Poor management who are completely unsuitable and untrained for their roles." ((in 48 reviews)); "Salaries are low and progression inexistent." ((in 39 reviews)); "Low pay compared to elsewhere and hard to gain wage raises without leaving and coming back" ((in 39 reviews)); "Senior management is double faced and takes the matters personally." ((in 16 reviews)); "No career progression" ((in 8 reviews))

What are employees saying about Intact Insurance UK layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Intact Insurance UK layoffs and their outlook for job security at Intact Insurance UK in 2026.

Intact Insurance UK reviews

3.4

51% would recommend to a friend

(1,118 total reviews)

Ken Norgrove

60% approve of CEO

54% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.3

Culture & values

3.3

Work/Life balance

3.3

Compensation and benefits

3.3

Career opportunities

2.7

Senior management

Intact Insurance UK has an employee rating of 3.4 out of 5 stars, based on 1,118 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Intact Insurance UK employee rating is in line with the average (within 1 standard deviation) for employers within the Versicherungswesen industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

4.0

Feb 18, 2019

Current Employee Review

New claims handler

Recommend

CEO approval

Business Outlook

Pros

It is a good working environment and employees are treated well. The job can be challenging at times but the leaders and managers are all supportive and approachable, so the atmosphere at work is never stressful.

Cons

The main con is the situation with booking holidays. You have to plan your entire year of holidays in January and it is really difficult to get the dates you want. This means that if you fancy a spontaneous few days away during the year, or if there's an event you decide you want to go to, it is pretty much impossible to get the time off.

5.0

Feb 18, 2019

RSA Motability

Quality & training team leader

Recommend

CEO approval

Business Outlook

Pros

I worked with RSAM from 2000-2004 and during that time I gained experienced with frontline teams registering all different types of claims. I soon realised that due to our unique customer base, we are an insurance company like no other! We do everything within our gift to constantly improve our Customer and Claims journey and our ultimate aims are to keep our disabled customer's mobile and making insurance easy. I also had the opportunity of pursuing my own self development through completing several NVQ's and a CII Certificate during that time. I then left the company in 2004 to work within the Claimant Litigation sector for 8 years. Once the MOJ Reforms came in I put my CV to market and was invited back for interview by RSAM. This was the only company I have ever worked for, left and then decided to return. The main reasons being I understood the company's core values, it's diverse and inclusive culture, the opportunity to have career progression, the benefits and the fantastic people who work there to name a few. Since then I've progressed from a Technical / Complex Claims Handler to being a Team Leader in Claims and Operations. I've been back at RSAM for nearly 8 years now and enjoy my job more than ever before. I can't stress enough the number of opportunities that are available to not only work for this great company, but to also get involved in helping our local communities, fundraising for worthy causes, initiatives to drive people engagement and once again, to pursue your own development and career progression. RSAM is a family to a lot of the people who work here. We care about our people and we care about our customer's too. That is why I'm an advocate for the company and why I would recommend anyone to work here. It's a chance for people to have a career and not just a job!

Cons

The downside would be having to go and work for other companies to then realise that the grass isn't always greener, and what you had before you left, is what you still value from working for a large organisation and the reason why I came back.

5.0

Feb 18, 2019

30 Years This Year - It Must be Good or I Must be Daft!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The company does care and it will listen, on the whole it is compassionate and empathetic, but clearly there are limits. It's a large company so I can only speak about my location in Liverpool - Colleagues are a massive part of job satisfaction and barring the odd case they are a great bunch of people to work with.

Cons

Senior management sometimes impose things without thinking it through fully, but , certainly of late, they accept when a mistake has been made

Viewing 766 - 768 of 1,118 Reviews

Jobs at Intact Insurance UK

Assistant Underwriter

People & Reporting Insights Analyst

Commercial Loss Adjusters

Commercial Loss Adjuster