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Intact Insurance UK

Part of Intact

Engaged Employer

Intact Insurance UK reviews

3.4

51% would recommend to a friend

(1,118 total reviews)
avatar

Ken Norgrove

60% approve of CEO

54% positive business outlook

Intact Insurance UK has an employee rating of 3.4 out of 5 stars, based on 1,118 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Intact Insurance UK employee rating is in line with the average (within 1 standard deviation) for employers within the Versicherungswesen industry (3.6 stars).

Reviews by job title

1K reviews
3.0
Feb 18, 2019
Recommend
CEO approval
Business Outlook

Pros

Easy work, colleagues on the whole are nice barring a few, shifts are okay and overtime is always available. Holidays again are easy to take although have to booked well in advance to secure them. Training is lengthy but enjoyable and leaves you feeling confident enough to do the job alone once complete.

Cons

Leaders can be hypocritical, zone into those who aren’t working as hard but aren’t doing much themselves. Targets aren’t too high but still impossible to reach, not based on performance but on what calls you take that month, out of your control. Some colleagues are sly and make working there intolerable. Pay not that great and often working late shifts (12-8).

3.0
Feb 18, 2019
Recommend
CEO approval
Business Outlook

Pros

Great benefits (travel loan, buy and sell holidays), supportive team members and team leaders, friendly atmosphere, challenging work, great city centre location.

Cons

Lack of support from upper management, too much focus on SLA to the detriment of employees mental health, progression takes too long, lack of disciplinary action for underperforming colleagues, pay and pension changes were handled badly, training can be sub par, systems are outdated and prone to crashing, can be hard to book time off.

Viewing 763 - 765 of 1,118 Reviews

Glassdoor has 1,264 Intact Insurance UK reviews submitted anonymously by Intact Insurance UK employees. Read employee reviews and ratings on Glassdoor to decide if Intact Insurance UK is right for you.