Does Intact Insurance UK pay their employees well?

According to anonymously submitted Glassdoor reviews, Intact Insurance UK employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Intact Insurance UK. This rating has decreased by 7% over the last 12 months.

How satisfied are employees working at Intact Insurance UK?

51% of Intact Insurance UK employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Intact Insurance UK 3.3 out of 5 for work life balance, 3.3 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Intact Insurance UK?

Claims Handler (57) , Customer Manager (42) , Underwriter (32) , Analyst (22) , Claims Adjuster (19) , Project Manager (18) , Pricing Analyst (16) , Commercial Underwriter (14) , Actuarial Analyst (13) , Consultant (13) , Customer Service Representative (13) , Manager (13) , Motor Claims Handler (13) , Business Analyst (10) , Claims (10)

What are the pros of working at Intact Insurance UK according to real employee reviews?

"My colleagues the in Personal Lines business that I did work for were generally great people and my work was well appreciated and often interesting." ((in 129 reviews)); "Good benefits and time off." ((in 60 reviews)); "Provides good work life balance" ((in 57 reviews)); "Some great work and colleagues" ((in 33 reviews)); "The staff (excluding management) are all friendly." ((in 29 reviews))

What are the cons of working at Intact Insurance UK according to real employee reviews?

"Poor management who are completely unsuitable and untrained for their roles." ((in 48 reviews)); "Salaries are low and progression inexistent." ((in 39 reviews)); "Low pay compared to elsewhere and hard to gain wage raises without leaving and coming back" ((in 39 reviews)); "Senior management is double faced and takes the matters personally." ((in 16 reviews)); "No career progression" ((in 8 reviews))

What are employees saying about Intact Insurance UK layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Intact Insurance UK layoffs and their outlook for job security at Intact Insurance UK in 2026.

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Intact Insurance UK

Part of Intact

Intact Insurance UK reviews

3.4

51% would recommend to a friend

(1,118 total reviews)

Ken Norgrove

60% approve of CEO

54% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.3

Culture & values

3.3

Work/Life balance

3.3

Compensation and benefits

3.3

Career opportunities

2.7

Senior management

Intact Insurance UK has an employee rating of 3.4 out of 5 stars, based on 1,118 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Intact Insurance UK employee rating is in line with the average (within 1 standard deviation) for employers within the Versicherungswesen industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

5.0

Feb 18, 2019

Great place to work for career opportunities

Claims

Recommend

CEO approval

Business Outlook

Pros

Good location. Excellent benefits including a contrib pension scheme, interest free travel loan, discounted insurance and shopping along with many others. Good performance bonus scheme. Really good working environment - newly refurbished office with kitchens. Free tea and coffee (actual real stuff - not machines). Lots of incentives and staff activities. From a work perspective, extensive training and support at introduction level. Opportunities for career progression. Focus on staff wellbeing. Regular appraisals and feedback.

Cons

Not really any cons. As with any call centre environment there are pressures to meet targets but you are supported well to achieve this. Outwith the call centre area (where I work), there aren't really any cons.

1.0

Feb 15, 2019

So poor I'm surprised it wasn't closed it's doors

Analyst

Recommend

CEO approval

Business Outlook

Pros

Easy work, good money People are nice

Cons

Complacent people, clueless executives caring for their own progressing but not actually wanting to change the organisation for the better. So far behind the pack in terms of technology, culture, people. People don't care, most people are waiting to retire or get made redundant, extremely low performance culture Leaders have zero emotional intelligence. Everyone knows the company can close down any minute or get sold, no one cares about it's future- not execs, not people on the floor Also, stop promoting people because they're old so they must know what they're doing - you're surrounding yourself with people who don't care to make a different and don't challenge the status quo.

3.0

Feb 13, 2019

Reasonable work environment, fast pace, need better senior leadership

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Work-life balance, generally friendly staff, compensation comparable.

Cons

Need to be more transparent from senior leadership

Viewing 769 - 771 of 1,118 Reviews

Jobs at Intact Insurance UK

Assistant Underwriter

People & Reporting Insights Analyst

Commercial Loss Adjusters

Commercial Loss Adjuster

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Intact Insurance UK

Intact Insurance UK reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Great place to work for career opportunities

So poor I'm surprised it wasn't closed it's doors

Reasonable work environment, fast pace, need better senior leadership

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