Indeed reviews

3.8

69% would recommend to a friend

(4,530 total reviews)
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Hisayuki Deko Idekoba

52% approve of CEO

45% positive business outlook

Indeed has an employee rating of 3.8 out of 5 stars, based on 4,530 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Indeed employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

5K reviews
1.0
Sep 27, 2024
Recommend
CEO approval
Business Outlook

Pros

Note: this is talking from the tech side perspective. If you're in CS or Sales, I would strongly suggest you look elsewhere. I have never really understood how it's possible to sell this product, but people seem to do it. * Overall, probably still a decent job on a day-to-day level, at least for a period. Do not recommend putting all your eggs in this basket, however. I used to say it was the best job. Now I can barely stand to even see the brand. * Used to provide ample perks and nice benefits, but that's all being either removed or severely limited more recently as the company makes cost-cutting decisions. * Some genuinely smart and talented people are still trying their best, and striving to commit to the stated mission of helping people. (Whether that's still the actual mission from leadership's perspective is highly debatable.) * Used to be a pretty casual place, where people did hard work but weren't expected to overwork themselves. (Idk if that's still he case at this point.) * Given the attrition, this might be a fine place to land your first Eng job? At least it'll give you some experience for your resume, though you'll probably end up working on somewhat outdated tech so it's maybe a bit of both good and bad, depending on your goals. * Decent severance package when/if they deem you unnecessary

Cons

* Senior leadership has proven to be unable to "right the ship" and consistently shows how out of touch they are at this point. One of them (who, granted, is no longer there) is quoted as stating that an entire business unit "never did anything." Insulting, and objectively incorrect. I think being faced with that error is why they're no longer there, tbh.) Let me be clear: layoffs are a management failure. Period. It's not that the people "impacted" were under-performing, it's not that their business unit wasn't producing, and it's certainly not due merely to "market forces" and "economic hardship." It is a direct causal relationship from poor management decisions and lack of leadership. Every single problem Indeed has had that they say led to these decisions can be traced back to bad management decisions and/or lack of oversight in every area, going back potentially years. I used to think pretty positively of my time at Indeed, but after yet another round of layoffs (first 2023 and again early 2024), it's clear to me that leadership is utterly lost or just coasting. There was clearly far too much spent on marketing and over-hiring throughout the pandemic, and that was never going to be sustainable. Even prior to that, though, none of the "big bets" the company had strived for over the last several years had paid dividends they expected. (I assume at least part of this is that they cut the project(s) before they could really find their footing. Seriously, launching a whole new platform was never going to turn a profit in <1 year. That's an unreasonable expectation -- yet another poor management decision, IMO.) So this is all to say that I'm disappointed in how things have shifted from what used to be a really great place that I would wholeheartedly suggest people work at. Now I steer people away at every chance I get. Until there is fundamental change, this is not the place to be. It's just not worth the risk of having the rug pulled out from under you. And, truthfully, I think the company became far too complacent as the de facto job search platform of the mid 2010s. I do not foresee a world where market share expands here any further. Internationally, everywhere already has their preferred platforms, so I don't see that really taking off, either. Unless Indeed can rebuild its tarnished image in its primary markets, I don't see them rebounding, at least not any time soon. * Morale here is a huge problem at the moment. Obviously this is directly caused by the layoffs the company now seems way too comfortable with doing unexpectedly, despite positive signals from the parent company stock. I don't know anyone who is happily going to work here anymore. They do it, sure, but the looming threat of a layoff is mentally taxing to even the most resilient, and I can't imagine it translates to hiring the best people. * The marketing approach here is....bad right now, IMO. I'm not talking about the commercials on the radio or streaming services or whatever. I'm talking about all the hype and pomp surrounding when senior leadership puts on some sort of conference, or goes to speak at some sort of convention touting how they're "looking to the future." I keep seeing these things across the internet, and these, to me, are wildly at-odds with how things are actually going. I assume it's mostly an act, and fair enough. They need to be at least publicly stalwart, if nothing else, to convince people they're doing well. Given the general attitude towards the economy and the job market as a whole, I just don't buy it. Even more than that, though, I find these things to be so tone deaf. Even if we ignore that Indeed is directly causing problems for their (now former) employees, I don't think these events and all the hype they're signaling from them send the messages they intend for them to send. The market is tough. Indeed of all places should be aware of what's going on, and they should see how painful it is to their average user. Yet do they try to solve problems to help alleviate that burden? No. Instead, they go rambling on about how they're "making the necessary decisions" and how AI is going to help "match people to jobs better." (If that's true, then show some evidence instead of just throwing around the buzzword du jour.) When in reality, all AI has done so far is created a bubble that negatively impacts the very people Indeed claims to be serving (the job seeker). (In perhaps the epitome of irony, as I came to write this review, Glassdoor was showing me one of the latest news articles directly from Indeed where the CEO shares the struggle of one of his children in the job market and then spinning that into a puff piece around their new "AI-powered matcher" -- which I assume is basically the same ML model they've been using for years, perhaps enhanced by generative AI. Just a guess, though.) Basically, I think these events are them stroking their ego more than anything, and I find it to be in very poor taste, especially given the extremely grim situation in which Indeed has left some of its strongest supporters.

1.0
Sep 16, 2024
Recommend
CEO approval
Business Outlook

Pros

Indeed has fantastic folks working in middle management and down. Pay seems to be competitive and benefits are pretty good.

Cons

Managers are not empowered to make decisions for their teams and have little power to influence decisions that impact them. Many of the decisions, especially those associated with the last few rounds of layoffs felt arbitrary and lacked sound reasoning. The senior leadership team is very disconnected from most employees, and even many members of the senior leadership team seem to wait on the CEO to approve any decision. The stated values at Indeed are very different from the actual business and employee practices.

2.0
Aug 17, 2024
Recommend
CEO approval
Business Outlook

Pros

This was an incredible company when I first started. Sure, it had its flaws, but the mission was taken seriously and management tried for the most part to do right by employees. It slowly got worse over time, and after the first layoffs in 2023, it just rapidly declined. I was lucky to be part of the mass layoff in May 2024. Everyone I know that's left is miserable and most are trying to get out. Pros: -Free lunch buffet with pretty good food -Baristas in offices that make free custom coffees, smoothies, and juices -Fully stocked snack pantries and drink fridges on every floor -Generous flexible PTO policy (depending on your team) -Better-than-average awareness of social issues and encouragement to learn and honor others -Several of my managers were incredible and I would follow them anywhere. Top tier people. -Many of my colleagues were genuinely some of the best people I've ever met and really care about helping people get jobs. -Generous bonuses if you performed well

Cons

-The shift from focusing on helping people get jobs to growing revenue -PTO flexibility depends on your manager. I was really lucky with my managers, but many of my colleagues had PTO denied or asked to move theirs in favor of someone else. -HR is not your friend. Several of my colleagues in separate departments have all had recurring panic attacks because of the way their managers treat them and despite HR complaints and investigations, there was no real change. -By the end of my tenure, the people at the top felt very out of touch -Pay in several departments was lower than industry average (supposedly made up for by the benefits, which are rapidly disappearing)

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