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      Indeed

      Part of Recruit Holdings, Co., Ltd.

      Engaged Employer

      Indeed reviews

      3.8

      69% would recommend to a friend

      (4,546 total reviews)
      avatar

      Hisayuki Deko Idekoba

      52% approve of CEO

      45% positive business outlook

      Ratings by demographic groups

      Indeed has an employee rating of 3.8 out of 5 stars, based on 4,546 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Indeed employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

      Reviews by job title

      5K reviews
      2.0
      Nov 12, 2019

      People leaving company because of poor management

      Product
      Recommend
      CEO approval
      Business Outlook

      Pros

      -They really take care of employees from perks/benefits standpoint -Great people to work with -The mission is worthwhile to help people find jobs

      Cons

      -Too many organizational changes that don't provide sustainability / therefore reducing opportunities to explore other career opportunities -Poor management accountability and training that present too many investigations around discriminatory and harassment behavior by managers to individual contributors -Lack of clarity on strategy and vision of the projects teams are working on -HR is not helpful in removing career blockers

      avatar
      Indeed Response
      6y
      Thanks for leaving a review of your work experience here at Indeed. While we’re disappointed to read that you’ve had a less than positive experience so far, we appreciate the feedback as we can only improve as a company by reading reviews such as yours. We strive to make the workplace as enjoyable as possible by offering a bounty of benefits so employees can stay focused on our mission of helping people get jobs. Those perks include catered lunches, snacks and beverages, and of course the Open PTO that all full-time employees are able to enjoy. While we offer lots of perks to keep employees engaged, leadership and management is also important as they help set direction for the company. With our unprecedented growth in 2019, our product, tech and engineering teams were restructured to reflect our larger organization. As with many growth spurts, growing pains often pop up. We’re working to ensure that everyone in new leadership positions are properly trained and able to confidently communicate goals for the company. Again, thank you for leaving us feedback on Glassdoor. If you have any additional comments, please send an email to inside@indeed.com if you would like to have a confidential conversation.
      1.0
      Oct 23, 2019

      Sales

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Large bonus incentive for seniors (if you can hit unattainable quarterly targets), food and open pto (standard in tech industry)

      Cons

      Favoritism for promotions (internal career growth). Inside sales teams are currently pinned against each other to sell different products to the same clientele. Creating poor client experience, also creating internal conflict...these initiatives ultimately burned countless bridges with clients due to the unprofessionalism displayed by Indeed’s contracted employees ( that work under secondary staffing products now being sold against inside sales).

      avatar
      Indeed Response
      6y
      Thanks for leaving a review of your work experience at Indeed, and to your over 5 years of helping Indeed grow to where it is today. We value all feedback, and can only hope to get better as a company by listening to both the positive and critical reviews we get on sites like Glassdoor.While the Open PTO policy is more common in the tech sector, most companies in the US do not offer it. We encourage our employees to take time off so they can come back refreshed.Every full-time Indeedian has an annual budget of $1500 for their career development. At the same time, we actively encourage employees to have ongoing conversations with their colleagues and managers to ensure our teams are growing in a healthy and sustainable manner. Managers are held accountable to their leadership roles and we%E2%80%99re monitoring this through our employee engagement surveys and manager performance feedback, which allows for two-way assessments.While you may no longer work at Indeed, we still welcome any additional feedback you may have. Please send an email to inside@indeed.com and we will continue to provide this feedback to the relevant parties, in this case the Sales senior leadership team.
      3.0
      Aug 22, 2019

      Huge Potential, Not Project Focused, Good Company, Good Mission

      Technical program manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great corporate culture of Diversity and Inclusion. Supports various social groups with Indeed. A great mission to help job seekers.

      Cons

      The pay at Indeed is below market for non-engineering roles, by about 10%, according to Indeed's own industry data and reporting. Indeed's benefits include food - Breakfast and Lunches by an onsite catering firm. I have seen the decline in the quality of offerings, but food is a huge motivator for some jobseekers. I prefer to get paid and choose what and where I dine. The PMO at Indeed is dead. No movement since February of 2019. No guidance or directives, no training or support. The reality is that the "Program" side of Indeed wanted to downsize, and discovered that with the bad (unskilled project managers) the best and brightest also left Indeed. There is a weird vacum of talent and project focus. Programs are vague and Program Manages typically just monitor team work and jira tickets. This is not the place to grow a project management career path. I have hope for change in Indeed's PMO, but I decided not to wait for change, and left. I would happily return to provide value and project management should the environment improve.

      avatar
      Indeed Response
      6y
      Thank you so much for taking the time to leave a review about your experience working at Indeed. As a business we review salaries yearly as part of the merit process and have a dedicated benefits team that are continually adjusting levels based on data and feedback. We have also launched a global salary project across the business to look at our salary ranges across all roles. It is our priority to make sure we are listening and acting on the concerns and suggestions of our staff, as they are the ones who help build us up as a company, and are our biggest and most valuable assets. We will take your feedback and share it with the larger team. If you want to further this discussion you can always email us at inside@indeed.com
      Viewing 439 - 441 of 4,546 Reviews
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      ReviewsIndeed reviews

      Glassdoor has 5,398 Indeed reviews submitted anonymously by Indeed employees. Read employee reviews and ratings on Glassdoor to decide if Indeed is right for you.