HubSpot reviews

3.4

55% would recommend to a friend

(4,145 total reviews)
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Yamini Rangan

64% approve of CEO

49% positive business outlook

HubSpot has an employee rating of 3.4 out of 5 stars, based on 4,145 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HubSpot employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

4K reviews
5.0
Aug 31, 2022
Recommend
CEO approval
Business Outlook

Pros

The company has an amazing tuition aid program and you get to pick a free book every month. The culture is incredibly inclusive and diverse, so almost everyone will be open to talking and welcoming you to the company. The facilities are very nice and the work equipment is the best!

Cons

Life as a support rep can be intense despite the company's culture and the benefits mentioned. We do have an amazing team and onboarding program that supports you throughout the way. But there is some pressure regarding the number of tickets and customer ratings. Also, the job itself is very individual so the lack of collaboration may feel limiting for some people.

4.0
Jul 11, 2022

Great culture

Recommend
CEO approval
Business Outlook

Pros

Great company culture, everyone seems to genuinely care about the other. There is little pressure, yet people are very responsible and accountable. Small teams with strong focus on a single technology stack (no interdisciplinary teams), making it easy to focus on your area of expertise and excel. There is a unified technology stack throughout the company, which could be a good or bad thing, but it makes things much more straightforward and much easier to get help internally. The diversity culture is strong and everyone feels welcome.

Cons

The diversity culture can make one feel pressure, especially if you don't believe in personal pronouns or simply don't want to have stuff like that in your name. Every meeting or presentation starts with people introducing themselves and their pronouns. This can make it very uncomfortable for people that don't want to do it. There is a strong push to use VS Code as a frontend engineer. All the company's tools are integrated with VS Code and they provide no license to Webstorm, etc. There is a generous education budget, but it does not cover conferences or books (unless the books are part of your studies). There is a free books program though, which covers one e-book (less than $35) per month. The company does not sponsor conference attendance or language courses, which is sad. There are lots of internal tech and tools, which you will spend the better half of a year learning. Given these tools are internal to the company, this knowledge and any experience you gain with these tools will not follow you out of the company. There is an internal version of everything, from React, to Webpack, Jenkins, Babel, Moment, etc. New language features (like async/await) are not available because the internal version of babel is outdated. There are lots of frustrating problems like these.

5.0
May 7, 2022

Great company

Recommend
CEO approval
Business Outlook

Pros

Takes care of employees the same way they do customers. Good benefits.

Cons

Not much to be honest. A lot of work maybe, but that is compensated by the way they care for employees with burnout prevention, international week of rest and more.

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HubSpot Response
4y
Thanks for being part of our Customer Support org and for the callout on how we care for employees--we really do! I love that you noted we take care of our employees just as we do our customers-that's #goals for us, so I'm super happy when we achieve one. Appreciate you and all you do! -Katie
Viewing 25 - 27 of 4,145 Reviews

Glassdoor has 4,732 HubSpot reviews submitted anonymously by HubSpot employees. Read employee reviews and ratings on Glassdoor to decide if HubSpot is right for you.