GoTo reviews

3.7

60% would recommend to a friend

(1,407 total reviews)
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Rich Veldran

48% approve of CEO

42% positive business outlook

GoTo has an employee rating of 3.7 out of 5 stars, based on 1,407 company reviews on Glassdoor which indicates that most employees have a good working experience there. The GoTo employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

1K reviews
2.0
Jan 7, 2019

Going Downhill -- Shows by Attrition

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Most teams have a very family-like feel. You get to work with emerging technologies.

Cons

Too top-heavy. Seems like C-Levels are unwilling to take hits, but reduce bonuses/awards for others. Went from managers managing employees to managers managing metrics -- part of being too top-heavy (as you can't justify your "contribution" unless it's a pie chart in a slide deck). The recent "unlimited PTO" move is a nice way for the company to remove payouts from employees who were previously entitled to them, and shuffle the savings to the C-Level for reducing operating costs, especially since research shows 'unlimited PTO' actually influences employees to use /less/ PTO. Oh, well... looks nice when you first read it, but I wonder how many employees have decided not to use PTO because they'd rather take the payout, only to realize that 7 years later, they aren't getting paid for the accrual after all! Also, LogMeIn hasn't improved any product on either side of the merge in the last 2 years. All of my meetings hosted with the vendors we talk to use either Zoom or WebEx, and why not? Zoom at least doesn't make it feel like we're in 1995...

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GoTo Response
7y
Thank you for your feedback and sharing your experience, we’re glad to hear that you enjoy working with our technologies and the comradery with your team. We recognize that a transition to our new PTO program in the US may be a big change for some, but ultimately feel it’s the best solution for our employees to take time off to refresh and refocus. In the past few years we have progressively enhanced our total rewards programs, including benefits and potential bonuses and we will continue to make sure our offerings are in line with our size, our global presence and our position in the market so we can attract and retain good talent. The company has grown quickly, and we pride ourselves on providing career growth to our employees. This means opportunities to grow into management. While some may see too many “Director” titles, other see it as an opportunity to grow as they expand their roles and their skills. We are mindful of our spans and layers of management and aim to balance that with our commitment to career mobility for our people.
5.0
Jan 4, 2019

A great place to learn

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Collaborative environment with talented people who are not afraid to experiment.

Cons

Could do better at maintaining transparency.

3.0
Jan 2, 2019

Improving

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great atmosphere and good perks if you are Senior enough. New Office about to open in Feb 2019 and great location and very good salaries and comp plans.

Cons

Senior Management still very disconnected from a millennial Sales Organization. For a company that prides itself on enabling its customers to work from anywhere - there is strong resistance to allowing employees the same privilege in 2018.

Viewing 1060 - 1062 of 1,407 Reviews

Glassdoor has 1,595 GoTo reviews submitted anonymously by GoTo employees. Read employee reviews and ratings on Glassdoor to decide if GoTo is right for you.