GoTo reviews

3.6

57% would recommend to a friend

(1,410 total reviews)
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Rich Veldran

46% approve of CEO

40% positive business outlook

GoTo has an employee rating of 3.6 out of 5 stars, based on 1,410 company reviews on Glassdoor which indicates that most employees have a good working experience there. The GoTo employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

1K reviews
3.0
Jul 8, 2022

Benefits are good but it's a catch 22

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The benefits are really great. - Flexible (remote, hybrid, on-site) as you wish. - Unlimited vacation - 6% match to your pension. - quarterly budget to buy books During COVID they gave a Friday off for Self-care. Not sure if they continued it Their operational process is fairly smooth, in terms of how outage are handled. There's a lot of focus on improving platform performance. The process for address outage is unique and fairly effective.

Cons

There is no alignement on vision and roadmap across product teams. So a lot of teams are just doing their own priorities. The ones who get promoted are the ones who have the best relationship with the top but not necessarily with the best leadership skills. Feature factory, churning things out as fast as possible but the value is not clear. A lot of focus on technical excellence and not enough on people who can actually coach their team and support their growth. Leads are often burned out because they need to lead and manage, they don't have the necessary tools and skills to effectively grow a team. They don't leverage scrum master and coaches very well, they are pushed to the side to do Jira and reports instead of helping build more high performing teams. Side effect, people just give up and do mediocre work. Layers of management, team leads, director, senior director. etc.

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GoTo Response
3y
It’s true, we can proudly state that our benefits are more extensive than some may realize, like the budget for books perk that you mentioned. We are pleased to share that global monthly self-care days are still in practice and a necessity that we strongly believe in. We’re sorry to hear about the frustrations you’ve experienced. Yes, moving fast is one of our values, but we place priority in clearly communicating our strategy. It is through feedback like yours that we can continue to improve. Best of luck in your next endeavor.
5.0
Jul 7, 2022

Good Company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Transparent leadership and great work/ life balance. Company cares a lot about employee engagement.

Cons

Things change often. Not necessarily always a bad thing, though.

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GoTo Response
3y
Thank you for sharing your experience!
4.0
Jul 6, 2022
Recommend
CEO approval
Business Outlook

Pros

Great colleagues, friendly enviroment, good products.

Cons

Very cost oriented after going private

avatar
GoTo Response
3y
Thank you for sharing your thoughts!
Viewing 541 - 543 of 1,410 Reviews

Glassdoor has 1,598 GoTo reviews submitted anonymously by GoTo employees. Read employee reviews and ratings on Glassdoor to decide if GoTo is right for you.