GoTo reviews

3.6

57% would recommend to a friend

(1,410 total reviews)
avatar

Rich Veldran

46% approve of CEO

40% positive business outlook

GoTo has an employee rating of 3.6 out of 5 stars, based on 1,410 company reviews on Glassdoor which indicates that most employees have a good working experience there. The GoTo employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

1K reviews
1.0
Jul 11, 2022
Recommend
CEO approval
Business Outlook

Pros

Benefits are good Work/Life balance Remote work is possible

Cons

Makes decisions that hinder profitability then makes decisions based on lack of profitability.

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GoTo Response
3y
We’re happy you think our benefits and balance are top tier. As for your comments about our business, we understand the frustration that accompanies change. However, we disagree with your statement about our product care. Just this month, GoToConnect was named a 2022 Unified Communications Product of the Year award winner by TMC. Our products have been recognized with 2022 Top Rated awards from TrustRadius due to their high customer satisfaction ratings and reviews on the B2B software review platform. Across the board, products like GoTo Connect, GoTo Meeting, GoToWebinar, Rescue, Central and GoTo Assist were some of the highest-rated in their respective categories in the G2’s Summer 2022 report. We’ve expanded features for GoTo Resolve – Remote Monitoring and Management (RMM) capabilities – and this month, announced that we acquired Miradore – expanding mobile device management and all-in-one integrated IT experience. We appreciate your feedback and commend your tenure, best of luck in your next endeavor!
2.0
Jul 9, 2022

Not my goto place

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Perks - Unlimited PTO, maternity/paternity leave

Cons

In a year and change, I had experienced three new bosses and teams, that says a lot. A lot of overturn going to Toast. GoTo (formerly LogMeIn) has been a mess with management and workflow since I have joined, especially web and e-commerce team. Low key micro managing. No real leadership. You get sold for the perks but the perks are not worth the stay. A lot of finger pointing and not taking any accountability. It is unfortunate because it was all good until the changes kept continuously happening and really left for no growth in the position I was in. It is no wonder why many people left and keep on leaving.

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GoTo Response
3y
We’re sorry you didn’t have a better experience. We completely understand the frustration you must have felt. GoTo is a fast-paced environment, and change, of course, follows. So many employees at GoTo have long and successful careers and tenures here, and we’ll always celebrate them – even if they pursue other endeavors. Thanks for your review.
4.0
Jul 8, 2022

Great place to work at

Recommend
CEO approval
Business Outlook

Pros

* Employee first mindset * Great work-life balance * Good work if working on new products

Cons

* Not-so-great perks * Some products are legacy * Company is going through a transition

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GoTo Response
3y
We’re so happy to hear that you are enjoying the flexibility that GoTo provides so that nobody has to choose between work and life. It’s true, the company is indeed going through quite a transition, but we’re so glad that you’re here with us as we continue to evolve as a leader in this market.
Viewing 538 - 540 of 1,410 Reviews

Glassdoor has 1,598 GoTo reviews submitted anonymously by GoTo employees. Read employee reviews and ratings on Glassdoor to decide if GoTo is right for you.