GoTo reviews

3.7

60% would recommend to a friend

(1,407 total reviews)
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Rich Veldran

48% approve of CEO

42% positive business outlook

GoTo has an employee rating of 3.7 out of 5 stars, based on 1,407 company reviews on Glassdoor which indicates that most employees have a good working experience there. The GoTo employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

1K reviews
1.0
Oct 29, 2023

Was a great place to work.

Recommend
CEO approval
Business Outlook

Pros

GoTo was purchase by a holding company Francisco Partners. It used to be a fun environment with happy employees and lots of perks and everyone made money.

Cons

The company is being groomed for resale. Every change made by the holding company has been negative for the employee as the management company squeezes every penny out of that they can. Everyone is concerned about losing their job it does not matter how successful you have been in the past. All incentives are gone and most of sales does not make anything what they used to because of the constant restructuring by top management. It has become a micromanaged environment where front line employees are held accountable for the bad performance directly resulting from upper management restructuring.

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GoTo Response
2y
While our decisions are strategic and aligned with a larger goal and plan, we understand and acknowledge your frustrations around change and restructuring. Despite this transformation, GoTo is still somewhere people enjoy perks, flexibility, development, and growth. We appreciate your thoughts and wish you the best in your next adventure.
4.0
Oct 9, 2023
Recommend
CEO approval
Business Outlook

Pros

Will treat you right for the most part

Cons

Management is a mess and they have a lot of useless positions in the company.

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GoTo Response
2y
Thanks for your review, we appreciate your thoughts.
1.0
Oct 6, 2023

RUN

Recommend
CEO approval
Business Outlook

Pros

Remote work - but isolation is an understatement. No off-sites with team - EVER, maybe 1 in 3 years of employment

Cons

Let go 250 sales reps in Jan 2023 kept 50 Lowered Commission Expected reps to do the job of the 200 that were laid off NO work life balance If you are in sales and you take PTO, or sick time, your leads/deals get passed to other reps - no split, no incentive to take off. Never was able to take off due to untrustworthy leadership management - POOR management - no idea what they are doing total boys club Diversity in leadership is a JOKE product is no where near competition

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GoTo Response
2y
First, we want to acknowledge any frustrations you’ve experienced. We strive to listen to feedback and make improvements where necessary. Responsible growth is our top priority, and we prioritize it over growth at all costs. All decisions are strategic and well-aligned with our overall goals and objectives. Regarding your comment about remote work, we gain so much value from our flexible approach. We’ll continue to explore new ways to enhance collaboration and connection, especially remotely. That’s what our Global Hub program is designed to foster. Every year, Site Leaders and Hub Leaders organize activities, events, and celebrations to foster a strong connection between GoGetters, our culture, and the company. We’re committed to supporting our sales team, fostering diversity in leadership, and staying competitive in the market. Thank you for sharing your feedback with us.
Viewing 328 - 330 of 1,407 Reviews

Glassdoor has 1,595 GoTo reviews submitted anonymously by GoTo employees. Read employee reviews and ratings on Glassdoor to decide if GoTo is right for you.