Big Employer In Cambridge - Customer Service Philips Employee Review

5.0
Jan 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company to have been part of, such a big part of Cambridge

Cons

Now all housing and forgotten history

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Philips Response
5mo
Thank you for your review. We are honored to be recognized as a big part of Cambridge’s history. Even as our surroundings change and evolve, we hold our past in high regard. We are grateful to have had people like you as part of our team during those years, helping us build the legacy we stand on today.

Explore other reviews about Philips

5.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Work life balance, pay, opportunities

Cons

Slow moving industry, management style

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Philips Response
4d
Thank you for sharing your perspective and for your ongoing dedication to our organization. We acknowledge the feedback regarding internal organizational dynamics. As a leader in a heavily regulated and critical sector, we remain fully focused on process optimization, streamlining decision-making, and enhancing leadership alignment to cultivate a highly agile environment for our teams worldwide. We encourage you to reach out to HR or your manager for an open discussion regarding your feedback, and we appreciate your continued contributions to our shared mission.
2.0
Jun 15, 2026
Recommend
CEO approval
Business Outlook

Pros

The people in non- upper management roles that work there are fantastic. Great sense of community onsite and the culture champions are consistently looking for ways to make work life better.

Cons

Very poor communication on the strategy for the business unit. Leadership publicly promotes innovation and new ideas to be presented but then those ideas are shot down or penalized in private by current upper management. The business unit leadership says that don't want excuses for project delays but will then decide to do 3 major layoffs in the first two quarters with no transition plan, no support for gap in resources and no expectations to delayed progress.

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