Docusign reviews

I know these negative reviews get buried, but hopefully future sales employees (and management) will see this. Your success at DocuSign depends entirely on what team you wind up on. In my interview for my role, they told me over 90% of MDRs make quota. On some teams, absolutely. On MY team, about 40% of people make quota. It’s a big problem when you’re in the award meetings and some other teams are consistently hitting 200% of their team quota and your team is hitting 55% of your team quota. How is that fair? And now there will definitely not be a quota adjustment given last quarter’s abysmal earnings, so our team either has to suffer through and work harder to drive sales that just aren’t there or quit. Future sales employees at DocuSign please be warned. I wish I would’ve known the truth. This is an incredibly stressful environment and in order to try to get close to my impossible quota, I’m working 11-12 hour days plus one weekend day. The people who are hitting quota on my team are doing the same exact thing as I am. It is normalized on my team to be working these crazy hours (and we aren’t getting overtime pay for it because management says we are supposed to be able to do our job in our 8-hour work day). Also, nobody on my team is actually ever able to take lunch away from their desk, just something to note. DocuSign has given us a week off in December. That is great, but how are we supposed to hit our quota losing 1/4 of the month plus all of our prospects being out of office for that week plus a few days too? No one on my team is planning on hitting quota in December because that quota is already too high + this week off will make it impossible. If they wanted to make us lose 25% of selling days in December, they should’ve adjusted quota down by 25% (not the measly 10% they did). On the surface, everything is fine. The benefits are good, everyone is super nice, but management is ineffective and quotas for certain teams are impossible. The product is too expensive and that post Covid demand isn’t what it once was. I think employee discontentment on the sales teams will only rise in the coming months. Management, please do something.

Senior management (VPs and above) are not allocating resources appropriately which is resulting in obscene amounts of work for many teams. Workload can be offset, to an extent, with compensation, but even on that front, Docusign falls well short of similarly sized companies. On top of that, lower level employees are borderline disrespected in how they are treated and communicated to. Rather than address any of the structural issues, many senior leaders simply plug their ears and tell their employees to work more. As if 10-12 hours days aren't enough. HR doesn't help matters as I witnessed numerous occasions where employee confidentiality was not respected.