Docusign reviews

3.6

61% would recommend to a friend

(3,626 total reviews)
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Allan Thygesen

60% approve of CEO

48% positive business outlook

Docusign has an employee rating of 3.6 out of 5 stars, based on 3,626 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Docusign employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.7 stars).

Reviews by job title

4K reviews
2.0
Feb 7, 2018
Recommend
CEO approval
Business Outlook

Pros

Fast paced environment. Good career opportunities if you are not in the support department. Some good people are there, carrying the load for everyone else that is just counting the days until the IPO so they can leave. You can learn a lot from others if you know how to spot the good ones.

Cons

Awful culture - no respect for work/life balance at all. People will be emailing you any time, including when you are on PTO, expecting a response. Bureaucracy and office politics are key here. If you are into that stuff, you will thrive. For every mentor helping you on your path there are five colleagues with a knife, plotting your demise. No one takes ownership of anything there. You can talk to ten different people before you get help if you need something from another department/team. The support department are treated like children by their managers and leadership, leading them to act the part. Pizza and ice cream are given out like training treats for dogs, when really everyone just wants an opportunity to do more than crunch tickets and be a call center robot. Good boy! For every competent colleague interaction you will have ten with checked-out employees. They internally promote primarily based on tenure, leading to a lot of people in roles they should not have. This also leads to talent walking out the door if they have any kind of sense of urgency for their career prospects. DTM will be a commodity within a few years. Not sure long term this company will survive after going public. Their customers are enterprise dinosaurs and ignorant realtors.

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Docusign Response
8y
Thank you for your feedback. Good luck at your next gig.
3.0
Dec 18, 2017
Recommend
CEO approval
Business Outlook

Pros

great product, nice people, beautiful offices in SF and Seattle

Cons

Lots of turnover in leadership, mid mgmt, sales and account mgmt. Price erosion due to high competition. Need to introduce a new sku. In less than 1 year my entire team turned over from SVP down to everyone in the group.

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Docusign Response
8y
Turnover in management is fairly typical when a new CEO joins the company. However it seems like you have experienced it more than other groups. Hopefully, the dust has settled and you can feel your contributions appreciated and the team making an impact.
1.0
Dec 3, 2016

Worst company culture

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The company offers private health cover and sales training.

Cons

The environment is excluding and unwelcoming with a judgemental culture. There are numerous office bullies.

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Docusign Response
8y
We hope you landed in a great place and wish you well. Sorry to hear your experience was sub-par. I have great faith in Dan Springer. He has brought in a lot of fresh ideas and focus and transparency that has re-energized the team.
Viewing 178 - 180 of 3,626 Reviews

Glassdoor has 4,166 Docusign reviews submitted anonymously by Docusign employees. Read employee reviews and ratings on Glassdoor to decide if Docusign is right for you.