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      Docusign

      Engaged Employer

      Docusign reviews

      3.6

      61% would recommend to a friend

      (3,626 total reviews)
      avatar

      Allan Thygesen

      60% approve of CEO

      48% positive business outlook

      Ratings by category

      3.9

      Compensation and benefits

      3.8

      Diversity & inclusion

      3.7

      Work/Life balance

      3.4

      Culture & values

      3.2

      Career opportunities

      3.0

      Senior management

      Docusign has an employee rating of 3.6 out of 5 stars, based on 3,626 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Docusign employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      4K reviews
      3.0
      Aug 31, 2021

      Post-grad paradise, not for the growth-minded.

      Sales development representative (sdr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Easy to sell product - Lots of commission if quota is achieved - Plenty of benefits for COVID relief, Dental, Medical, 401k - Flexible work-life balance - Relatable and not over-bearing managers - Big tech name - Promoted lots of diversity, which seems like a recent push

      Cons

      - Limited promotional path, no ability to move into other departments for 2-3 yrs - Consistent unexpected changes in quota requirements - Lack of communication between higher-ups and sales team - High turnover for talented SDRs taken by other companies - Unfulfilling when goals aren't reached - Frat/Sorority like environment where your connections or likeness does gain an advantage - Very large mix of recent college grads to those in their late 20s - Huge sales org, hiring 5 each month - Constant stress of meeting sales minimums - No % of MRR on deals closed - Low base salary - Stress from missing quota can lead to a toxic work-life balance if you're on PTO worried about work

      2.0
      Jul 14, 2021

      Insulting and no Room for Growth

      Sales development representative (sdr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Easy to get hired - Some of management really cares - Experience with B2B sales, Salesforce, etc. - Resume buzzword name - Easy 40 hour work week

      Cons

      - Low base pay - Inability to move laterally - Drawn out promotional paths - Culture which surrounds binge drinking instead of comradery - Forced back in office plan for employees even though management gets a pass

      avatar
      Docusign Response
      4y
      Thank you very much for writing a review. We will be sharing your review with our HR leadership as well as Sales leadership. Over 93% of our employees will be able to work at least 50% of the time when we reopen our offices globally. The designations – Flex, Remote and In Office – are assigned at the role level based on business and team needs. There is some flexibility in that employees can discuss more generous remote work arrangements with their manager depending on individual, team and business needs. There is more information about this in the Back to Better Employee FAQ on the Hub (our intranet). We’d also encourage you to read more about the Internal Job Transfer process and Career ladders on the Talent Development site on the Hub if you do wish to make an internal move. Finally, we will share your comments regarding the culture not being inclusive with leadership as well so that those concerns can be addressed.
      1.0
      Apr 24, 2019

      Mixed results

      Anonymous
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Recognizable brand and considered a market leader - High-growth industry - Ideal stepping stone to further your career elsewhere - C-staff seem like they are saying and doing the right things

      Cons

      - Too much bureaucracy/politics in the middle layers, so managers aren't empowered to do the right thing for the company and their direct reports. The competent go-getters who can deliver consistently aren't rewarded, because promotions are popularity contests. - Lack of investment/resourcing and career development for high-potential people, who can make an impact to the organization. If you want to be promoted, you have to leave DocuSign. - Unclear roles and responsibilities - Lack of accountability.... incompetent people can skate by and take credit for other people's work. It's ok if incompetent people ignore the go-getters, but if the go-getters ignore them, they complain. Two great examples are Product Marketing and INTL marketing teams, who have no measurable impact but complain the loudest and create more work for other teams.

      avatar
      Docusign Response
      7y
      Thank you for sharing your perspective. We have shared your review with SVP, Strategy & Product Marketing, Steve Krause and Group VP, International Marketing, James deBragga. If you feel comfortable speaking to either of them, they are open to chatting with you and would like to learn more. Alternatively, we’d encourage you to speak to the HR Business Partner for Marketing, Fiona Shinkfield.
      Viewing 175 - 177 of 3,626 Reviews
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      ReviewsDocusign reviews

      Glassdoor has 4,166 Docusign reviews submitted anonymously by Docusign employees. Read employee reviews and ratings on Glassdoor to decide if Docusign is right for you.