Docusign reviews

3.6

61% would recommend to a friend

(3,624 total reviews)
avatar

Allan Thygesen

60% approve of CEO

48% positive business outlook

Docusign has an employee rating of 3.6 out of 5 stars, based on 3,624 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Docusign employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.7 stars).

Reviews by job title

4K reviews
3.0
Nov 6, 2022
Recommend
CEO approval
Business Outlook

Pros

- Good work-life balance in product development group. - Friendly colleagues who are experts in what they do. - Benefits: 6-month paid paternity leave, mental, healthcare, and legal services. - Other monthly allowances: $40 internet fees, $80 mobile fees, $50 wellness program. - Used to have a day off every quarter & company year-end shutdown (no more)

Cons

- Lots of tech debts from proprietary tools/systems. The lack of guidelines, little to no documentation, and no available SMEs to guide engineers led to a slow innovation pace. - Slower than industry pace with many red tapes everywhere: business partners, security, compliance, technical operation reviews. Some systems took quarters to move forward just because the reviews took time. - No clear vision to grow post-pandemic: CLM strategy is not winning enough, eSignature platform is stagnant, only incremental changes, and some innovation projects took longer than expected (AI/ML, Search, Data Platform). -Lack of communication from senior leadership on various important subjects: benefits adjustment, layoff, and hiring plan. Many topics came as surprises to employees with little to no context or reasoning.

3.0
Jul 20, 2022

Uncertain Times

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Used to be a great company

Cons

Super unclear on the company direction. A lot of corporate buzzwords with no real actionable steps. Interim CEO does a lot of finger pointing and shaming at the wrong groups. Culture is about to change dramatically.

2.0
Jun 10, 2022

Everyone is leaving!

Recommend
CEO approval
Business Outlook

Pros

The benefits (health etc) are good

Cons

Quotas are crazy high. Everyone wants to leave.

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Docusign Response
3y
Thank you for sharing your feedback. We have shared your feedback with senior leadership team. In the meantime, we would strongly encourage you to connect with your HRBP to address your concern and feedback.
Viewing 154 - 156 of 3,624 Reviews

Glassdoor has 4,164 Docusign reviews submitted anonymously by Docusign employees. Read employee reviews and ratings on Glassdoor to decide if Docusign is right for you.