Pros
- Good work-life balance in product development group. - Friendly colleagues who are experts in what they do. - Benefits: 6-month paid paternity leave, mental, healthcare, and legal services. - Other monthly allowances: $40 internet fees, $80 mobile fees, $50 wellness program. - Used to have a day off every quarter & company year-end shutdown (no more)
Cons
- Lots of tech debts from proprietary tools/systems. The lack of guidelines, little to no documentation, and no available SMEs to guide engineers led to a slow innovation pace. - Slower than industry pace with many red tapes everywhere: business partners, security, compliance, technical operation reviews. Some systems took quarters to move forward just because the reviews took time. - No clear vision to grow post-pandemic: CLM strategy is not winning enough, eSignature platform is stagnant, only incremental changes, and some innovation projects took longer than expected (AI/ML, Search, Data Platform). -Lack of communication from senior leadership on various important subjects: benefits adjustment, layoff, and hiring plan. Many topics came as surprises to employees with little to no context or reasoning.
