Docusign reviews

The company culture has changed over the years. When our current executive staff took over, they mentioned they loved the company culture and that's why they joined. They then proceeded to completely change the culture, employee first mindset, and started changing our benefits at our detriment.

-Quotas are completely unattainable; about 10% of the reps in my direct organization will hit quota. It's mainly because they have bigger/better accounts within industries that have a higher propensity to buy than the other 90% of the reps and/or they were lucky enough to get territory overcarve from people who left. Just about every one of the bigger deals sold in the org this year have been right place right time situations and have been eSignature centric vs strategic deals/CLM deals -Zero advancement opportunities. On top of the fact that quotas are nearly impossible to hit, there are virtually no advancement opportunities when you get to the Majors level or above. DocuSign was known for advancement opportunities for so long, but now there's no light at the end of the tunnel outside of just being able to keep your job. -Justifying the cost of our eSignature platform is becoming increasingly harder, especially to organizations that don't have very complex use cases. eSignature is becoming commoditized but leadership still thinks we should be able to charge outrageous prices just based off our name -Sister teams like the renewal management team are not on the same page with AEs because they are compensated differently. RMs are compensated to mitigate churn while AEs are compensated on growth. This causes many scenarios where a RM will do anything to get a flat renewal which often takes any upsell off the table for AEs -Morale is completely in the toilet. I am working twice as hard this year for half of what I made last year and I know that most of my peers are in the same situation. Everyone is in constant fear of losing their job which makes selling harder than it already is -Executive leadership isn't doing much to turn things around. It's becoming more clear that the CEO and President of worldwide Field Ops came for a quick and easy pay day instead of truly trying to right the ship and their arrogance is palpable. The CEO laughs at questions during town hall meetings while the president of field ops is traveling to a different country every other week to do whatever he does. They say they're committed to the cause, then sell millions worth of stock the second they get the chance