Docusign reviews

3.6

61% would recommend to a friend

(3,634 total reviews)
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Allan Thygesen

59% approve of CEO

47% positive business outlook

Docusign has an employee rating of 3.6 out of 5 stars, based on 3,634 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Docusign employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.7 stars).

Reviews by job title

4K reviews
3.0
Apr 19, 2021

Crazy time to work at DocuSign

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

DocuSign is fantastic company. The company culture is great and it is committed to many causes outside the company. I am learning a lot and I am generally proud to work at DocuSign.

Cons

Like any company experiencing rapid growth, there are growing pains with respect to the product offering. There is also a lot of turnover (or it feels like there is a lot of turnover - perhaps it's just my group), so that can be difficult. And then, of course, due to COVID, DocuSign is very busy right now so every day is hectic and chaotic.

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Docusign Response
5y
Thank you for sharing what you enjoy about the company and that you are generally proud of working here. We are indeed growing fast and are very busy. It's super important that we all make sure to take breaks to avoid burnout. Turnover (aka attrition) is not that high so I am curious which team you are in.
3.0
Feb 17, 2021
Recommend
CEO approval
Business Outlook

Pros

Benefits - shares and insurance are okay. Ability to work from home during pandemic is nice.

Cons

Individual groups/supervisors/managers style may not align with what DocuSign promotes and promises employees. Not great for working parents during pandemic. It's been very stressful with more work, less flexibility and constant micromanaging since we've been working from home. Can't change positions internally within one year of a new role. Not very diverse at all.

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Docusign Response
5y
Thank you for sharing your thoughts. It of course is disappointing to read of your experience. It certainly has been challenging for working parents during COVID-19. We have tried to offer support through flexible working hours, working remotely for all, DocuSign Cares, Personal Leave options and the recently announced Emergency Childcare Support. But we know in some cases due to circumstances, this may not be enough. We wish you the best in your next role.
5.0
Feb 24, 2020
Recommend
CEO approval
Business Outlook

Pros

- DocuSign cares deeply about ensuring employees do "the work of their lives" as they call it. They consistently ask their employees to complete pulse surveys and make tweaks based on what they hear. - The product suite is exciting and there is a ton of room for innovation and growth. - The benefits are fantastic: insurance, 401k matching, gym stiped, and much more. - DocuSign hires smart, all of my co-workers are empathetic deep thinkers dedicated to the mission. - Large interest in giving back to the community. Opportunities abound for volunteering and days off are given to allow you to do so.

Cons

- As much as I love giving feedback, it can occasionally be a bit of a brain drain to give so much. Possibly dial it back a little bit occasionally to avoid decision fatigue and to ensure that we have the energy to give good critical feedback.

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Docusign Response
6y
Thank you for writing a review and providing so much detail. It really helps candidates decide if this is the right place for them to work. So nice to hear that you find your colleagues to be "empathetic deep thinkers dedicated to the mission" -- what a great line up, and by the way, I agree. There is so much room for innovation and growth ... lots of runway in front of us. Also, interesting is you comment about feedback. It's a muscle we all have to invest in building. Be curious. Speak directly and respectfully to each other. Take care.
Viewing 514 - 516 of 3,634 Reviews

Glassdoor has 4,177 Docusign reviews submitted anonymously by Docusign employees. Read employee reviews and ratings on Glassdoor to decide if Docusign is right for you.