Docusign reviews

3.6

61% would recommend to a friend

(3,631 total reviews)
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Allan Thygesen

60% approve of CEO

48% positive business outlook

Docusign has an employee rating of 3.6 out of 5 stars, based on 3,631 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Docusign employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.7 stars).

Reviews by job title

4K reviews
2.0
Mar 10, 2019

Value's Lacking

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Hungry and talented employees - Good people, for the most part - Promotion opportunities (when actually given to people who earned it)

Cons

- Leadership is out for themselves and their priorities, upper leadership brought in pre ipo (for their own agendas/or friends agendas) - Many leaders do not advocate for their teams - Lack of transparency - Internal surveys that "encourage" transparency, which is then held against departments with low scores/bad feedback - Fear tactics encourage employees not to speak up - Compensation is low across most functions

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Docusign Response
7y
Thank you for sharing your point of view. We have forwarded your feedback to our Chief People Officer, Joan Burke, and encourage you to reach out to her directly if you feel comfortable.
3.0
Jul 21, 2017

Very unbalanced workload - most underpaid, some overworked

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Work-life balance is only existent if you happen to land on the right team. Colleagues are generally very supportive of each other (management is not). Everyone I see works hard - there are no slackers here. Snacks are pretty good. 20 days of vacation time is not bad either.

Cons

Sales operations and finance in San Francisco are understaffed and overworked. Management hears complaints, makes promises to change, but does not actually act. There is no room for career advancement and there is no time for professional development. There are too many managers for a company this size. Sometimes managers do not even have direct reports. Management rarely promotes from within. They would rather hire someone from the outside with more experience than develop their existing employees. A path to promotion is extremely unclear- criteria seems to be based on tenure and office politics rather than merit. Accounting does not believe in promotions and raises outside of the annual focal cycle, so if you may have to wait almost 2 years to be considered for promotion if you time it wrong. This policy is grossly unfair since other departments do not enforce this rule and many people in other departments get promoted outside of the annual focal. DocuSign claims to pay at the 50th percentile, but it's low for San Francisco. Since salary is so low, everyone is counting on a successful IPO to make it worth it to stay.

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Docusign Response
8y
Thank you for sharing your thoughts.
2.0
Jun 14, 2017

Uneven experience

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Some really great people and lifelong friendships were made - Fully stocked kitchen - Work-life balance (i.e. Work from home) - Location of SF office is really easy to get to via transit

Cons

- A very obvious lack of diversity starting from the C-level and in pretty much every department - Terrible maternity/paternity policy - it's the bare minimum for a tech company. It's actually pretty embarrassing when talking to other people in tech - Very political and lack of transparency from mid-level managers - Some very inappropriate behavior and comments from both female and male senior management to employees (and very little is done about it when reported) - In my experience - managers don't grow and mentor their staff to senior positions and instead hire in senior managers (that bring their own people)

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Docusign Response
9y
Thank you for your detailed feedback. Our benefits team is looking at a couple of exciting programs which address some of the things you call out above. As far as diversity is concerned, DocuSign is always looking to do better. We have made great strides over the past two years and we have analyzed the data across hundreds of metrics because we are a government contractor (which our CEO and head of HR took the leadership team through yesterday) ... but of course there is always more work we can do to not only have diversity throughout but to be inclusive. We are working on training our managers to be better mentors and develop people. As for the inappropriate behavior, if you are ever open to sharing your thoughts on this, please reach out to Michael Erisman or Dan Feldstein. We also have an anonymous ethics hotline. I'd be happy to give you the number if you can no longer access our Code of Ethics. Thanks again and best of luck in your next gig! Ann Poletti
Viewing 364 - 366 of 3,631 Reviews

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