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      Docusign

      Engaged Employer

      Docusign reviews

      3.6

      61% would recommend to a friend

      (3,623 total reviews)
      avatar

      Allan Thygesen

      59% approve of CEO

      48% positive business outlook

      Ratings by category

      3.9

      Compensation and benefits

      3.8

      Diversity & inclusion

      3.7

      Work/Life balance

      3.4

      Culture & values

      3.2

      Career opportunities

      3.0

      Senior management

      Docusign has an employee rating of 3.6 out of 5 stars, based on 3,623 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Docusign employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      4K reviews
      2.0
      Feb 21, 2013

      You too can be a Director @ DocuSign!

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Decent product, and likely a bright future for the Saas company, given the share of the eSignature market it currently owns.

      Cons

      DocuSign has more people with "Director" titles that don't actually direct anyone (as in, zero direct reports) or anything than any place I've ever seen. This place is truly cronyism at its finest. For everyone else, it's long hours and low pay. Unless you worked at Lexis Nexis in a former life (and therefore automatically qualify for a big title and $$$ at DocuSign) don't waste your time...work somewhere else where your level of experience and contribution actually correlate to your title and comp. Terrible benefits, no 401k match.

      avatar
      Docusign Response
      10y
      Since you wrote this review, I think you'd find that we built out a great experienced team and improved our benefits. We are growing so fast sometimes we need to hire senior management in advance and then they build the team they need to scale. Looking in retrospect, that plan has played out well. True we don't match a 401K yet but that is pretty typical for our stage of company. we hope that if you are still at DocuSign that you are happier and if not, hopefully you have found a better fit.
      2.0
      Feb 12, 2013

      Big time fail.

      Account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      Some of the most talented salespeople in the industry. Great technology. Team oriented culture.

      Cons

      This is not a work-life balance company. Different teams within the same role have very different experiences. Micromanagement at it's worst, mandatory 50 hrs a week in the office and call stats reported daily. It's a boiler room mentality. Quotas are unachievable and keep going up. This is a whale hunting role not a transactional sales environment which takes at least a year to ramp up your pipeline. You need the big deals to hit your quota, but large opportunities get poached by Enterprise reps. Certain AE teams receive consistent leads, others fend for themselves and cold call to survive. Terrible morale and low compensation.

      avatar
      Docusign Response
      10y
      I can't speak to the specifics of your comments as almost three years has passed since you wrote them. However, I think you would find that our sales and account management approach has been retooled since you were here as we have brought on seasoned sales management.
      5.0
      Jan 31, 2013

      Sales

      Sales
      Recommend
      CEO approval
      Business Outlook

      Pros

      Product, its absolutely top of the line. Never having to defend the solution you sell means the world. Company atmosphere is also top of the class. Great people, great attitude, very exciting environment and great growth year over year.

      Cons

      Rapidly changing environment can be hard to keep up with.

      avatar
      Docusign Response
      9y
      Thanks!
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