Docusign reviews

3.6

61% would recommend to a friend

(3,628 total reviews)
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Allan Thygesen

60% approve of CEO

48% positive business outlook

Docusign has an employee rating of 3.6 out of 5 stars, based on 3,628 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Docusign employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.7 stars).

Reviews by job title

4K reviews
5.0
Aug 11, 2016

Talented colleagues + Challenging work = A Great Place

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Smart people that I can learn from and enjoy hanging out with. Great product that customers love. Get to build new things and have a real impact on the company.

Cons

Not all new product ideas pan out, so that can be discouraging. Not enough customer contact in engineering on some projects.

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Docusign Response
9y
The hackathons are great. Make sure you speak to Robin and Grant and Ron ... If you want to have access to customers, please ask your boss and/or Ella. We ought to be able to make that happen. Also chat with Catherine Courage's team. I know they are working to integrate more of the customer voice throughout all of our processes and approaches. That should be a no brainer. Make it happen!
5.0
Aug 9, 2016
Recommend
CEO approval
Business Outlook

Pros

First and foremost, DocuSign's work life balance is hard to beat. Flexibility in working schedules allows employees to accommodate their outside-of-work needs accordingly and remain productive and focused. This is all based on trust relationships between employees and supervisors, and those who were not able to accommodate to this culture and value set have been managed out of the company. Work is usually very interesting and challenging, I have never felt bored with the tasks at hand and there is always a ton of work in many other areas waiting for somebody to take on, in case you ever feel in need of a change. DocuSign also supports employee's mobility in order to retain good talent and foster employees growth. I have witnessed many people moving between offices, roles and teams without much of an issue. There is also a wealth of opportunities to bond and interact with your team and people in other roles by participating in many of the social activities being organized throughout the year, including Friday Happy Hours, team off-sites, picnics, sporting events, etc. Overall, DocuSign is a great place to work.

Cons

It is very well known that DocuSign's compensation is lower than other companies in the area of the same size and maturity leve, but for many of us a good work/life balance kind of evens it out. Also, although DocuSign offers a good amount of PTO and 100% paid premiums in health coverage for employees, the company is falling behind in other benefits like 401K matching, reasonably priced health premiums for family members and their parental leave is very sub par compared to the rest of the companies in the Bay Area. Finally, our hiring processes are all over the place and range very widely between teams, so we are in desperate need of more standardized and purified processes.

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Docusign Response
9y
Great review. Thanks very much for the details. Would love to have more understanding around hiring processes. Please share your thoughts with your recruiting point person or Mike Euglow. Not sure if you mean different groups get more resources or the processes differ.
5.0
Aug 8, 2016
Recommend
CEO approval
Business Outlook

Pros

Great team and love working with customers Management listens to needs of the org and make adjustments Quarterly Team Meetings to update any changes and review stats

Cons

Variable Compensation is somewhat fixed

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Docusign Response
9y
We are building our career ladders with different teams. I see you are in Seattle. Please check with Michael Erisman about where you can find your team's career ladders.
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