Pros
- supportive colleagues who emphasize and support other employees. many tenured IC's who are willing to step in and support other reps in other orgs/teams when struggling to hit quota or grasp product offerings. - amazing support from SE org and their leadership. - healthy snacks and green office environment. - OUAI hand lotion in the bathroom - lucky to have a team and RVP who work in-office and interact inside and outside of work.
Cons
- terrible terrible terrible leaders. - toxic work environment and zero business acumen - sad to witness how some leaders speak to IC's, especially to my female colleagues. reported to my leader how it made me feel uncomfortable to witness my colleague being treated and immediately dismissed my concerns. it's blatantly clear burnout is taking place across the sales org. some of the better sales reps have lost motivation and after missing one or two quarters, are being threatened with performance plans. why would I feel confident or want to work for a company where leaders threatened reps with PIPs when these very reps hit consistently for years? this is occurring across all teams and should be addressed if Alan wants to retain talented employees. - the few reps who hit quota sound like garbage on the phone and sell disgustingly terrible deals in comparison to talented reps who miss quota but understand how to structure deals and can sell other product offerings other than just e-signature. - D2D is a joke and leaders miss 1:1's on a weekly basis unless reps are considered a favorite. this is occurring across all teams and is very frustrating when IC's have been placed on PIPs yet receive zero support from their RVPs. AVPs need to open up their eyes and address why RVPs are not helping IC's who are on success and performance plans and why RVPs choose to use the threats of being placed on a PIP, change in territory, etc to drive performance. this behavior is a turn-off and explains why good talent has left the company, has completely checked out, or is on the verge of quitting. - D2D reps are pitted against each other by emphasizing the need to outperform out reps on different teams despite being in the same org and reporting to the same AVP and VP. - leaders are clueless and butcher sales calls. leaders give multiple territories to their favorite reps while others work their tails off yet miss quota by a long shot. be fair and equitable when assigning territories instead of attempting to hype up the org by highlighting the success of an IC who has 2-4x accounts with geographic locations where the market is hot. adjust quotas to support and retain reps instead of constantly increasing quota or keeping quota the same because of 1-3 reps who blow quota out of the water yet have multiple territories and larger lead flow. - some of the employees at DocuSign care have morals and values. they are willing to lend a helping hand while others are slimy and will do whatever it takes and will step on every single person around them if that means getting to the top. this has destroyed the morale and company culture across DocuSign. this also goes for RVPs who are really an issue and why my fellow colleagues keep quitting.