Docusign reviews

3.6

61% would recommend to a friend

(3,624 total reviews)
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Allan Thygesen

59% approve of CEO

48% positive business outlook

Docusign has an employee rating of 3.6 out of 5 stars, based on 3,624 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Docusign employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.7 stars).

Reviews by job title

4K reviews
4.0
Mar 20, 2016

Good place to work, room for improvement

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- My work-life balance is very good here, probably better than any other tech company I've worked at in the Bay Area. - I have been given the opportunity to move around within the engineering organization when I've asked to do so, even to roles in which I had little prior experience. I have found DocuSign to be very willing to invest in my growth and success; the company seems to really see it as investing in its own success, which is rare and refreshing. - I get to work on and help build software that facilitates commerce, and positively impacts the lives of many people. This is a big deal to me personally; there are plenty of companies looking to make a quick buck by building trivial, derivative garbage and then getting acquired; Docusign is not one of those companies in my view. - When I tell people where I work, the reaction is almost always positive toward the product. I take pride in that.

Cons

- From where I sit, it is a very top-heavy organization. There are executives who were added in the last 2-3 years whose actual roles and contributions I couldn't even hazard a guess at. Their titles seem to be a handful of important-sounding business words randomly thrown together, and I presume their actual contributions to be of similar depth and necessity. - I still feel that DocuSign is more a sales-focused organization than an engineering-focused one. Some may not see this as a negative, but I certainly do. - The anticipated IPO was used as a carrot to entice potential employees as long as three and a half years ago, and still is not imminent, AFAIK. Lots of pre-IPO companies do this, especially in tech, but that doesn't make it any less distasteful. Additionally, there is a fair amount of secrecy and even duplicity around it, which I find to be both unnecessary and counterproductive.

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Docusign Response
10y
Thank you for taking time to write such a thoughtful review. Would love to hear more about how you think we are being secret as that is not our intent. Feel free to reach out to me. Very happy to chat more. Thanks. Ann Poletti
4.0
Mar 11, 2016

DocuSign - Right time, right place

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I love coming to work! People have a sense of humor, sense of responsibility and work collaboratively. Passion about what we do is evidenced at every level.

Cons

Scaling processes to meet growth can be challenging. Some processes are time consuming and cumbersome. Bonus plan in place for certain levels.

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Docusign Response
10y
Thanks for the review. I agree that people have a great sense of humor here and are focused and work collaboratively. We are growing fast and processes are evolving.
5.0
Mar 11, 2016
Recommend
CEO approval
Business Outlook

Pros

Eveybody is awesome and have great stories behind them. Docusign do everything they can to help you move over to dublin. The recruitment process is great and hr are really looking to get to know you. They follow up regularly. Inside Docusign, a lot of great perks (food, drinks, events...) The management is awesome. They tell you where to go but let you choose your path.

Cons

The reference checking process is heavy and can be annoying (lot of documents to send, lot of people to ask for references and on their side a lot of time spent filling the reference form).

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Docusign Response
10y
Thanks for taking the time to right a review. it's true what you say about management setting the goal and we are left to figure it out. A lot of people here like to build and create things -- be that a product, a team or a process. So that suits most of us fine.
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Glassdoor has 4,164 Docusign reviews submitted anonymously by Docusign employees. Read employee reviews and ratings on Glassdoor to decide if Docusign is right for you.