Docusign reviews

3.6

61% would recommend to a friend

(3,633 total reviews)
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Allan Thygesen

60% approve of CEO

48% positive business outlook

Docusign has an employee rating of 3.6 out of 5 stars, based on 3,633 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Docusign employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.7 stars).

Reviews by job title

4K reviews
5.0
Oct 6, 2017
Recommend
CEO approval
Business Outlook

Pros

Great work life balance. High degree of work autonomy. Challenging and high visibility projects. Relaxed culture.

Cons

Open office format with lots of background noise even on engineering floors. You'll be buying headphones on week 2. Any internal process that requires signatures will require constant reminders and follow-ups to see it go through. Like any enterprise software company that's been around for a decade, there are isolated pockets in the codebase that are unmaintainable, lack ownership, and you'll eventually have to cross your fingers and modify at some point.

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Docusign Response
8y
Thanks for sharing your thoughts. I hope you bubble up your ideas re the risk-based approached with Tom Casey and Vanessa Pegueros. Sounds like one worth exploring.
3.0
Oct 5, 2017
Recommend
CEO approval
Business Outlook

Pros

- Strong pride in product and reputation. - Great at hiring smart, driven people at all levels. - Shared optimism about company's future. - New CEO does regular town halls, listens to employee questions and answers genuinely.

Cons

- Departments work independently/in their best interest at times, confusing ownership of issues/problems. - Some decisions/promotions still made politically or are prematurely "promised," though it seemed to be improving before I left. - no 401k match

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Docusign Response
8y
Thank you for writing a review and the advice. We do try to support internal transfers. (I myself did this.) However, we could do better and your review is a good reminder. I will share this review with the HR Leadership to see how we can build this into our Career Development and Learning & Development plans. True there is no 401K match. That is typical for a pre-IPO company. And Dan says it is a priority of his post-IPO.
4.0
Oct 4, 2017

Director

Recommend
CEO approval
Business Outlook

Pros

Very dynamic environment Fast Growing Leaders in the field Bringing real value to customers' operation

Cons

like with any fast growing company suffers from birth pains not all processes are in place which sometime creates frustration in driving processes

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Docusign Response
8y
Shalom, Tel Aviv. Thanks for the review. Would love to know more specifics about processes that you think we could improve. If they are related to Customer Success, I'd encourage you to reach out and share your ideas with Tracy Moisan. She rides shotgun to Lambert Walsh and is always looking for ways to optimize and remove obstacles for employees and customers. Cheers!
Viewing 3316 - 3318 of 3,633 Reviews

Glassdoor has 4,174 Docusign reviews submitted anonymously by Docusign employees. Read employee reviews and ratings on Glassdoor to decide if Docusign is right for you.