Does Discover pay their employees well?

According to anonymously submitted Glassdoor reviews, Discover employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Discover. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Discover?

68% of Discover employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Discover 4.1 out of 5 for work life balance, 4.1 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Discover?

Account Manager (298) , Customer Service Representative (205) , Project Manager (149) , Senior Manager (119) , Manager (97) , Collections Specialist (95) , Senior Account Manager (94) , Team Leader (78) , Senior Associate (71) , Account Specialist (59) , Director (50) , Fraud Specialist (50) , Software Engineer (47) , Lead Data Science Analyst (41) , Applications Engineer (39)

What are the pros of working at Discover according to real employee reviews?

"Great benefits and 401k." ((in 756 reviews)); "Culture was great and very friendly" ((in 424 reviews)); "Good work/life balance depending on team" ((in 412 reviews)); "The people I work with are great; I have never had a problem with a co" ((in 337 reviews)); "The pay is good for those who are willing to work hard and earn it." ((in 259 reviews))

What are the cons of working at Discover according to real employee reviews?

"Poor management and fast paced" ((in 209 reviews)); "Low salary and difficult to get promotion" ((in 95 reviews)); "Unfortunately, the reorganization caused a lot of unhappiness from poor upper management placement and decisions" ((in 48 reviews)); "Blatant favoritism and a total disregard for workplace civility are traits that are often on display by management." ((in 43 reviews)); "Senior Management are arrogant and beaureacratic." ((in 20 reviews))

What are employees saying about Discover layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Discover layoffs and their outlook for job security at Discover in 2026.

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Discover

Discover reviews

4.0

68% would recommend to a friend

(5,182 total reviews)

Michael Shepherd

64% approve of CEO

46% positive business outlook

Ratings by category

4.3

Diversity & inclusion

4.1

Culture & values

4.1

Work/Life balance

3.8

Compensation and benefits

3.6

Career opportunities

3.5

Senior management

Discover has an employee rating of 4.0 out of 5 stars, based on 5,182 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Discover employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

5K reviews

2.0

Feb 9, 2018

Mismanaged & Lack of Organization

Fraud analyst

Recommend

CEO approval

Business Outlook

Pros

Great people. The work environment isn't that strenuous.

Cons

Credit Operations is grossly mismanaged. There are fundamental system issues and procedural flaws that management knows about but has no interest in correcting. They are quick to implement new changes, but the changes are often misguided proclamations from management in Riverwoods who do not understand the jobs we do. They also fail to effectively communicate on a consistent basis.

5.0

Sep 20, 2017

It was a great job when I first started. They were very helpful. Work life balance was incredible

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Great company with great people ! Discover tried their best to give you the best. I had great TL while I was there so I had it pretty good

Cons

Micromanaging was incredible difficult to deal with. When I first started it was lots of fun and relaxed. Over the passing yrs though I saw management really crack down and lots of people lots their shine due to the stress each and every day.

1.0

Jun 6, 2017

Management doesn't treat everyone equally

Consumer banking

Recommend

CEO approval

Business Outlook

Pros

PTO is great 401k plan is good Good bathroom to cry in because the bosses make me want to kms

Cons

HR doesn't take concerns seriously. Management shows disciplinary action for 1 mistake and doesn't ever forget about it. They set you up for failure and make it impossible to be successful. You also get treated like a 5 year old. Horrible communication and nobody is ever on the same page. All of the programs that we use are slow and never work. If there isn't enough to do, they let you go home early using PTO hours if you want to but if you don't, it will affect your stats and get you in trouble. Coaches act like they are the boss and don't offer help when asked for it.

Viewing 319 - 321 of 5,182 Reviews

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