Capital One reviews

3.4

46% would recommend to a friend

(13,210 total reviews)
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Richard D. Fairbank

Not enough data to show CEO approval

Capital One has an employee rating of 3.4 out of 5 stars, based on 13,210 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Capital One employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

Reviews by job title

13K reviews
4.0
Apr 15, 2012
Recommend
CEO approval
Business Outlook

Pros

Plenty of room for advancement,mostly positive atmosphere. Their emphasis on customer service lately,has improved the customer experience and a happy customer is a happy employee.

Cons

Senior management is using a model that ,in my opinion is not going to be successful in the long term.The recent decision to lay off Branch Assistant Managers was shortsighted. Customers want someone to turn to when the Branch Manager is absent and a Relationship Banker will not do in alot of instances.

2.0
Apr 13, 2012
Recommend
CEO approval
Business Outlook

Pros

Great compensation Feedback constant Self accountability for results, not work hours Energy Age or seniority does not matter in climbing the ladder

Cons

Treat contractors poorly Open feedback culture mean constant focus on "opportunities," and not trying to find strengths Lots of people trying to create work for themselves to create "visibiliity" and for the sake of saying they changed something More time is spent creating decks and preparing for meetings than actually doing work Expected to answer routine emails at all hours

5.0
Apr 12, 2012
Recommend
CEO approval
Business Outlook

Pros

None at this time, cant think of anything that is wrong. The job is fun, people are great and there is opportunity for growth

Cons

No downsides. Some people can work from home and others are not able to. . It all depends on the type of work you are doing.

Viewing 12838 - 12840 of 13,210 Reviews

Glassdoor has 21,338 Capital One reviews submitted anonymously by Capital One employees. Read employee reviews and ratings on Glassdoor to decide if Capital One is right for you.