Does Capital One pay their employees well?

According to anonymously submitted Glassdoor reviews, Capital One employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at Capital One. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Capital One?

46% of Capital One employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Capital One 2.4 out of 5 for work life balance, 2.4 for culture and values and 2.4 for career opportunities.

What are the top reviewed jobs at Capital One?

Software Engineer (1161) , Senior Software Engineer (550) , Business Analyst (443) , Customer Service Representative (358) , Senior Business Analyst (339) , Branch Ambassador (329) , Product Manager (276) , Associate Software Engineer (263) , Manager (257) , Senior Manager (247) , Director (219) , Project Manager (203) , Senior Associate (195) , Senior Data Analyst (191) , Business Manager (187)

What are the pros of working at Capital One according to real employee reviews?

"Good work life balance if you are low on the totem and not trying to get a promotion" ((in 2024 reviews)); "The culture is great and processes are set up to allow entrepreneurial thought at any level." ((in 1648 reviews)); "• Great people (the ones who aren't looking to simply climb the ladder)" ((in 1423 reviews)); "The pay was good and the McLean building was amazing with lots of resources" ((in 1236 reviews)); "The salary was good and decent." ((in 373 reviews))

What are the cons of working at Capital One according to real employee reviews?

"Performance management structure makes it difficult to get promoted unless you happen to know the right person and be on a highly visible project" ((in 763 reviews)); "Some of my friends were not as lucky as I and were under some bad managers." ((in 567 reviews)); "the performance management is terrible; there is a forced curve which fosters a cut" ((in 545 reviews)); "And then senior leadership says “we’re doing great” then make decisions directly against the grievances of the employees." ((in 277 reviews)); "So many layoffs and reorgs in US Card that leaders down through associates are leaving rapidly." ((in 201 reviews))

What are employees saying about Capital One layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Capital One layoffs and their outlook for job security at Capital One in 2026.

Capital One reviews

3.4

46% would recommend to a friend

(13,208 total reviews)

Richard D. Fairbank

Not enough data to show CEO approval

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Capital One has an employee rating of 3.4 out of 5 stars, based on 13,208 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Capital One employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

Reviews by job title

13K reviews

3.0

Apr 18, 2012

I was in the same job for too long

Relationship banker ii

Recommend

CEO approval

Business Outlook

Pros

Great pay and I got 7 weeks off for vacation

Cons

1. Micro manage the **** out of you 2. Poor work life balance 3. Recent lay offs 4. I was one of the top bankers and couldn't even get a courtesy interview for another internal job i posted for

4.0

Apr 15, 2012

A decent place to work,some locations better than others.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Plenty of room for advancement,mostly positive atmosphere. Their emphasis on customer service lately,has improved the customer experience and a happy customer is a happy employee.

Cons

Senior management is using a model that ,in my opinion is not going to be successful in the long term.The recent decision to lay off Branch Assistant Managers was shortsighted. Customers want someone to turn to when the Branch Manager is absent and a Relationship Banker will not do in alot of instances.

2.0

Apr 13, 2012

Great company, but must fit the culture.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great compensation Feedback constant Self accountability for results, not work hours Energy Age or seniority does not matter in climbing the ladder

Cons

Treat contractors poorly Open feedback culture mean constant focus on "opportunities," and not trying to find strengths Lots of people trying to create work for themselves to create "visibiliity" and for the sake of saying they changed something More time is spent creating decks and preparing for meetings than actually doing work Expected to answer routine emails at all hours

Viewing 12835 - 12837 of 13,208 Reviews

Jobs at Capital One

Part Time Branch Ambassador - Texarkana

Texarkana, TX

View job

Full Time Branch Ambassador - Bogalusa Area

Bogalusa, LA

View job

Part Time Branch Ambassador - Thibodaux

Thibodaux, LA

View job

Part Time Branch Ambassador - New Iberia

New Iberia, LA

View job

Part Time Branch Ambassador - Bastrop

Bastrop, LA

View job

Capital One

Capital One reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

I was in the same job for too long

A decent place to work,some locations better than others.

Great company, but must fit the culture.

Jobs at Capital One

Capital One reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Company ratings over time

Capital One reviews FAQs

Jobs at Capital One