Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Booking.com

      Part of Booking Holdings

      Engaged Employer

      Booking.com reviews

      4.1

      80% would recommend to a friend

      (7,592 total reviews)
      avatar

      Glenn Fogel

      71% approve of CEO

      68% positive business outlook

      Ratings by category

      4.5

      Diversity & inclusion

      4.3

      Work/Life balance

      4.2

      Compensation and benefits

      4.1

      Culture & values

      3.5

      Senior management

      3.5

      Career opportunities

      Booking.com has an employee rating of 4.1 out of 5 stars, based on 7,592 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Booking.com employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      8K reviews
      1.0
      Jun 5, 2024

      bad experience

      Customer service agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      fantastic colleagues, multi-culturel, lots of laugh

      Cons

      terrible company with strange kind of approach, all about taking money as much as they can

      avatar
      Booking.com Response
      1y
      Thank you for sharing your honest review here on Glassdoor. While we are glad to hear that you appreciated your colleagues and the multicultural workplace environment, it is unfortunate that your experience with the company does not reflect the values of our company. In case you would like to report an issue, we encourage you to contact our confidential 24-hour Ethics & Compliance hotline. The reports are investigated thoroughly, as it is important for us to create a rewarding career experience for all our employees. The hotline is available to former employees as well. We wish you the best with your career. The Booking.com team
      2.0
      Apr 25, 2024

      Meh

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Some benefits. Free lunch and drinks.

      Cons

      Didn't care about employees. Only hired for the summer busy time and fired during probation

      avatar
      Booking.com Response
      1y
      We appreciate your recognition of the benefits at Booking.com like free lunch and drinks. We regret hearing about your negative experience and appreciate you sharing it with us. We strive to create a supportive and caring environment for all employees. Your feedback is important to us as we work to improve our practices. The Booking.com team
      3.0
      Apr 22, 2024

      working at booking.com

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Nice atmosphere and working space

      Cons

      Difficult customers and very busy at times

      avatar
      Booking.com Response
      1y
      Thank you for highlighting the positive atmosphere and working space you experienced during your time at Booking.com. We understand that dealing with difficult customers and managing busy periods can be challenging. Your dedication and contributions were valued in maintaining our high standards of service. We appreciate the time you spent with us, and your feedback. The Booking.com team
      Viewing 70 - 72 of 7,592 Reviews
      Related searches: Booking.com jobs | Booking.com salaries | Booking.com benefits | Booking.com interviews | Booking.com conversations
      ReviewsBooking.com reviews

      Glassdoor has 9,135 Booking.com reviews submitted anonymously by Booking.com employees. Read employee reviews and ratings on Glassdoor to decide if Booking.com is right for you.