Booking.com reviews

4.1

80% would recommend to a friend

(7,592 total reviews)
avatar

Glenn Fogel

71% approve of CEO

68% positive business outlook

Booking.com has an employee rating of 4.1 out of 5 stars, based on 7,592 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Booking.com employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

8K reviews
1.0
Jan 29, 2024
Recommend
CEO approval
Business Outlook

Pros

The people was really nice

Cons

They extrernalize the customer service

avatar
Booking.com Response
2y
Thank you for sharing your perspective. It is unfortunate to see that, overall, you cannot reflect on your 6+ years as a Customer Service Representative favorably. Your perspective and feedback are important to us and appreciated. Thanks again, and we wish you all the best for the future. The Booking.com team
2.0
Jul 23, 2023
Recommend
CEO approval
Business Outlook

Pros

Large company, diverse workforce, great colleagues

Cons

Cut throat executive level Oblivious to local office issues Cost cutting measures prioritized above customer experience.

3.0
Jun 27, 2023
Recommend
CEO approval
Business Outlook

Pros

Canteen, colleagues, PC, office, location

Cons

low growth; little feedback; low growth; little feedback; low growth; little feedback;

Viewing 73 - 75 of 7,592 Reviews

Glassdoor has 9,135 Booking.com reviews submitted anonymously by Booking.com employees. Read employee reviews and ratings on Glassdoor to decide if Booking.com is right for you.