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      Booking.com

      Part of Booking Holdings

      Engaged Employer

      Booking.com reviews

      4.0

      79% would recommend to a friend

      (7,604 total reviews)
      avatar

      Glenn Fogel

      69% approve of CEO

      67% positive business outlook

      Ratings by demographic groups

      Booking.com has an employee rating of 4.0 out of 5 stars, based on 7,604 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Booking.com employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

      Reviews by job title

      8K reviews
      2.0
      Nov 8, 2015

      Corporate Company

      Senior customer service executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      Love Diversity, colleagues are wonderful.

      Cons

      No clear procedure, unrealistic goals, you can get written up without knowing it was something you could get written up for,pay is lousy.

      2.0
      Nov 8, 2015

      Berlin Senior Mgmt Rigid and Unscalable

      Cs team lead
      Recommend
      CEO approval
      Business Outlook

      Pros

      Positive company culture Focuses on development, and offers a plethora of training Company parties Fun, friendly, & open, multicultural company culture

      Cons

      Salary Senior management does not adhere to company culture in all the worst ways: - Rigid - Overly critical - Inconsistent & Unrealistic - Unprofessional Despite emphasis on development, internal recruitment process is very unprofessional, inconsistent, and obviously subjective. Positions have been open for months or years, despite having several well-qualified candidates who could have filled them not make it through the interview process, with strange, unrealistic, and inconsistent feedback. Lower management ends up having to do a lot to balance this out.

      1.0
      Nov 6, 2015

      Good job if you are desperate

      Customer service executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Fairly paid - Nice office in the city centre

      Cons

      - soul killing job - busy work that doens´t allow you to have relations with collegues except during the awful parties organized by the company - Team leaders seem to not respect and care about empolyees - fake atmosphere and niceness - for the managment customers are always right even if they are totally wrong or rude to you

      Viewing 7090 - 7092 of 7,604 Reviews
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      ReviewsBooking.com reviews

      Glassdoor has 9,154 Booking.com reviews submitted anonymously by Booking.com employees. Read employee reviews and ratings on Glassdoor to decide if Booking.com is right for you.