Good job if you are desperate - Customer Service Executive Booking.com Employee Review

1.0
Nov 6, 2015
Recommend
CEO approval
Business Outlook

Pros

- Fairly paid - Nice office in the city centre

Cons

- soul killing job - busy work that doens´t allow you to have relations with collegues except during the awful parties organized by the company - Team leaders seem to not respect and care about empolyees - fake atmosphere and niceness - for the managment customers are always right even if they are totally wrong or rude to you

Explore other reviews about Booking.com

5.0
May 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Great, definitely recommend if looking for start up

Cons

No cons all pros only

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Booking.com Response
2d
Hi, thank you for the wonderful feedback! We're so glad to hear that Booking.com has been a great fit for someone with a startup mindset. Our culture of experimentation and innovation is something we're really proud of, and it's great to know it resonates. We hope you continue to thrive here! The Booking.com team
3.0
Jun 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexibility, make your own schedule

Cons

NO learning and development Opportunities for growth often required moving into a different role or team found the compensation to be below market

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