Does Booking.com pay their employees well?

According to anonymously submitted Glassdoor reviews, Booking.com employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at Booking.com. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Booking.com?

79% of Booking.com employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Booking.com 4.2 out of 5 for work life balance, 4.1 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Booking.com?

Account Manager (727) , Customer Service Representative (493) , Customer Service Specialist (402) , Customer Service Executive (265) , Account Executive (228) , Software Engineer (178) , Customer Service (161) , Credit Controller (117) , Senior Account Manager (101) , Customer Service Guest Specialist (100) , Software Developer (92) , Team Leader (92) , Product Manager (70) , Customer Service Agent (65) , CSE (60)

What are the pros of working at Booking.com according to real employee reviews?

"Benefits (apart from pay) are also good and the company is putting a lot of effort into improving managers' skillset." ((in 639 reviews)); "The recruiter of this company should be praised since I meet so many great people at work" ((in 584 reviews)); "Great culture and values which are part of the company's actions and not just words." ((in 528 reviews)); "As everybody says colleagues are great an the team is very multiculcural" ((in 516 reviews)); "Good work life balance and a lot of smart people to work with and learn from." ((in 346 reviews))

What are the cons of working at Booking.com according to real employee reviews?

"Management is bad very bad so so bad" ((in 476 reviews)); "Bad managers are very bad" ((in 258 reviews)); "Lack of company vision and poor leadership" ((in 103 reviews)); "No career opportunities in Zagreb" ((in 64 reviews)); "Too much favoritism and a lot of people running stuff didn’t know what they were doing" ((in 64 reviews))

What are employees saying about Booking.com layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Booking.com layoffs and their outlook for job security at Booking.com in 2026.

What are the top reviewed Booking.com locations?

Berlin , München , Düsseldorf , Frankfurt am Main , Hamburg

Booking.com reviews

4.0

79% would recommend to a friend

(7,606 total reviews)

Glenn Fogel

69% approve of CEO

67% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (7,606 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Booking.com has an employee rating of 4.0 out of 5 stars, based on 7,606 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Booking.com employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

8K reviews

4.0

Oct 28, 2024

Really nice culture

Account manager

Recommend

CEO approval

Business Outlook

Pros

Culture was great Employee benefits was really good Jobs are well defined and there was good work life balance

Cons

A bit slow to change

Booking.com Response

1y

Thank you for taking the time to write a few words about your time at Booking.com. We’re happy to see that this has been a positive and rewarding one, and that you felt right at home. We’re always looking for ways to improve the work experience of our employees further, however, and appreciate the feedback you’ve provided us with as well. Thanks again, and we wish you all the best for the future. The Booking.com Team

5.0

Oct 28, 2024

Greate Experience

Graduate software engineer

Recommend

CEO approval

Business Outlook

Pros

Great work life balance, amazing office

Cons

They do not pay enough

Booking.com Response

1y

Thank you for your review. We’re happy to see that you can look back at your time at Booking.com favorably, although we regret that the reward structure did not meet your expectations. We appreciate the feedback you’ve given us here, as this can help us further improve the work experience of our employees. Thanks again, and we wish you all the best with your future endeavors. The Booking.com Team

4.0

Oct 28, 2024

Great!

Senior commercial specialist

Recommend

CEO approval

Business Outlook

Pros

Good medical cover, Dental, work life balance, lunch

Cons

Work from Abroad applicable only for a limited period

Booking.com Response

1y

Thank you for taking the time to write about your experience at Booking.com. It’s great to see that this has been very positive so far. We’re aware that people have a life outside of work too, and we’re glad that you’ve been able to maintain a healthy work-life balance. We’re always trying to improve further however and appreciate the feedback you’ve given here with regards to working remotely. Should you not have done so yet, we recommend reaching out to your HR manager, to further discuss the options. Thank you for your support, and we wish you continued success. The Booking.com Team

Viewing 607 - 609 of 7,606 Reviews

Jobs at Booking.com

Account Manager - Berlin

Berlin

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Account Manager - Frankfurt

Frankfurt am Main

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Account Manager - Hamburg

Hamburg

View job

Localisation Lead - Bulgarian, Estonian, Latvian & Lithuanian

Berlin

View job

Booking.com

Booking.com reviews

Company ratings over time

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Reviews by job title

Really nice culture

Greate Experience

Great!

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