Booking.com reviews

4.1

80% would recommend to a friend

(7,584 total reviews)
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Glenn Fogel

71% approve of CEO

68% positive business outlook

Booking.com has an employee rating of 4.1 out of 5 stars, based on 7,584 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Booking.com employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

8K reviews
1.0
Apr 25, 2016

Awful HR

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Berlin's office are a mess

Cons

You can speak English instead of German

3.0
Jun 26, 2015
Recommend
CEO approval
Business Outlook

Pros

- people are awesome; you are most likely to stay friends with your colleafues even after you leave the company - free lunches / dinner - possibility to swap shifts, certain flexibility - 100% work/life balance. The minute your shift is over, you walk out of the office and leave the work behind

Cons

- so little room for growth, you start to "suffocate" in a while. For every open position higher than Customer Service Executive HR gets at least 25 internal applications. Virtually impossible to get a promotion - all interesting positions are based in Amsterdam. Limited positions open in Berlin (or any other regional office in Europe)

2.0
Jun 7, 2015
Recommend
CEO approval
Business Outlook

Pros

It is good place if you move somewhere and would like to start. It gives you small, but enough salary to live in a student place. Lunch is a part of your contract. Fresh fruits, coffee and tea available. The international big team gives you an opportunity to meet people from different cultures and change experience. Modern office in a city centre.

Cons

The weakest point is lack of transparency in any field. It begins from poor quality of middle management (Team Leaders), but it is not surprising because the salary they get is a joke for this kind of position, so the company is not attractive for good quality and experience managment. Than the bonus structure, which is part of your contract like to be amended anytime and is getting to the non-transparent direction, so at the end your Team Leader decides what kind of bonus you will get (not your described by numbers work). It is lot of favourism and if you have not good relations with your direct manager, you have a problem. Than comes promotions to the higher positions (extremely limited, only in Amsterdam it is better). As per experience, it seems that there is no competition, but only the correct persons shown by the management. It is sometimes very sad to see who is promoted at this company if you know the previous quality of this person work... If you were good enough for the management, and you were lucky to be promoted, you can be surprised, because after the promotion you can see your payment slip and you earn less than before, on the lower position... It is extremely not motivating. Does not metter who you are, what is your experience and soft skills, they will hire you. Now they take people from the street. It is frustrating for experience employees and very fast put down the quality of the service. Work-life-balance almost does not exists. Working time 7-23, 7 days a week, weekends.

Viewing 43 - 45 of 7,584 Reviews

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