Aira reviews

2.9

46% would recommend to a friend

(56 total reviews)
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Martin Lewerth

93% approve of CEO

41% positive business outlook

Aira has an employee rating of 2.9 out of 5 stars, based on 56 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Aira employee rating is 21% below average for employers within the Energie, Bergbau, Versorgungswirtschaft industry (3.7 stars).

Reviews by job title

56 reviews
1.0
Oct 2, 2025

Avoid at all cost

Recommend
CEO approval
Business Outlook

Pros

Some of the installers are spot on as they dont hide behind desks barking orders and bully people

Cons

Awful, truly awful. Your initial week of training in Sheffield was ok and some very nice people. Unfortunately once a region has been given it all falls apart. You are encouraged to give feedback and share any ideas as they are a relatively new company in order to try and improve things. Sadly if you speak up you quickly realise that you won't fit in. A number of staff were let go as they spoke up about jobs being booked all over the country and sales staff litetally travelling to each others areas.Team leader in dartford had no clue whatsoever and is purely a mouthpiece for the head of region. You are expected to attend team meetings on your mobile phone whilst driving and despite raising this,the comments made are " are you sure this job is right for you" zero support. Cars not fit for purpose, no handover or vehicle checks from previous employees, resulting in some cars not being road legal but you are expected to just get on with it, a clear disregard for your safety. In team meetings, homophobic and sexist comments, including mickey taking at other employees nationality go unchallenged. Salary was reduced as the company is making a loss. Cold calling was expected although the job advert made no mention of this. I was under the impression that being MCS accredited under the boiler upgrade scheme meant that cold calling wasnt permitted, yet you are constantly being told to knock doors. was A truly awful experience. The whats app group sales chat is awful. With some individuals clearly targeting the elderly. New staff being asked to put reviews on trustpilot was shocking.

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Aira Response
3mo
Thank you for sharing your experience at Aira. We're always looking to improve and will look into all the elements you have outlined within this review. If you're open to discussing your review further, please consider reaching out to us at people.admin.uk@airahome.com.
1.0
Sep 29, 2025
Recommend
CEO approval
Business Outlook

Pros

The staff are highly committed and hardworking—sharp, dedicated, and consistently delivering. The product itself is strong, both in its design and how well it functions.

Cons

Most decision-making is concentrated at the very top, with limited input from others. The company’s overall direction often feels unclear, and communication from leadership is sparse. Employees are urged to ‘push forward’ and solve problems, but there’s little guidance on who should lead, how to approach issues, or why certain paths are chosen.

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Aira Response
7mo
Thank you for taking the time to share this feedback, if you would like to discuss any of these points we'd love to speak with you.
3.0
Sep 13, 2025

Aira Has Lost Its Soul

Recommend
CEO approval
Business Outlook

Pros

The local team are amazing. There’s a shared purpose and a genuine team atmosphere. In my region, we communicate and have each others backs. On a national level, not so much.

Cons

Recent changes at board level have resulted in, what feels like, change for change’s sake. Aira used to have a clearly defined and understood mission and we all knew what we needed to do to achieve it. Group CEO has been replaced by a new CEO and Deputy. UK CEO also replaced. There now seems to be a massive lack of joined up thinking. The UK sales team has had 3 different directors in 3 months - and the only leadership seems to be ‘work harder’ accompanied by weekly doses of panic discounting, product offering changes and weak incentives.

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Aira Response
7mo
Thank you for taking the time to share your experience of working at Aira.
Viewing 19 - 21 of 56 Reviews

Glassdoor has 65 Aira reviews submitted anonymously by Aira employees. Read employee reviews and ratings on Glassdoor to decide if Aira is right for you.