Poor culture and leadership. Very little care for employees.
Pros
The product is pretty good and the industry and mission and really strong.
Cons
I can’t stress these cons enough for anyone interviewing. I would recommend treating the pitch you get from recruiters with extreme caution. I think there are many problems but to summarise my experience: terrible culture and treatment of employees, chaotic leadership and operations. On good days it feels like a quirky episode of Severence; on bad days it feels like psychological manipulation. In my experience, they don’t invest in their employees. I asked for training multiple times, to the multiple managers I’ve had. If your experience is anything like mine, you will be given either a flat “no” or a price list for courses at their academy which they run as another revenue stream. In a sales roll, most of the training will be in the Aira Sales Method which is viewed with an almost religious zeal. You’ll lament the “Expert” title as there will be almost no practical training. I have been encouraged to use sales tactics that are aggressive and unethical. The business is led from Sweden and there is no time given to UK employees or opinions. In one meeting, reasonable operational feedback was raised and a board member replied “if you don’t like it, you should leave”.