Does Agoda pay their employees well?

According to anonymously submitted Glassdoor reviews, Agoda employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Agoda. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Agoda?

78% of Agoda employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Agoda 3.9 out of 5 for work life balance, 3.9 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Agoda?

Customer Experience Specialist (240) , Customer Service Representative (184) , Senior Software Engineer (160) , Software Engineer (145) , Market Manager (90) , Customer Service Specialist (83) , Customer Service (60) , Accommodation Services Specialist (49) , Manager (37) , Project Manager (31) , Analyst (29) , Software Engineer(Internship) (29) , Senior Manager (28) , Customer Support Specialist (26) , Software Engineer Intern (25)

What are the pros of working at Agoda according to real employee reviews?

"Culture is good and healthly" ((in 272 reviews)); "People are great in general" ((in 190 reviews)); "When I moved to Bangkok for Agoda I was supported all the way and met some great friends and colleagues" ((in 151 reviews)); "Benefit and work life balance is good" ((in 150 reviews)); "good pay and allowance on monthly basis" ((in 89 reviews))

What are the cons of working at Agoda according to real employee reviews?

"There are a lot more bad managers than good managers here." ((in 64 reviews)); "No career opportunities for the future" ((in 22 reviews)); "– Tech leadership is mostly weak (depends on the area you’re in)." ((in 21 reviews)); "Career development is lacking compare to other company" ((in 17 reviews)); "Senior management was alarmingly arrogant, weak of character, and of surprisingly limited integrity." ((in 12 reviews))

What are employees saying about Agoda layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Agoda layoffs and their outlook for job security at Agoda in 2026.

Agoda reviews

3.9

78% would recommend to a friend

(2,913 total reviews)

Omri Morgenshtern

75% approve of CEO

69% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (2,913 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

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Disability

Parent or family caregiver

Veteran status

Agoda has an employee rating of 3.9 out of 5 stars, based on 2,913 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Agoda employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

3K reviews

3.0

May 27, 2025

Was a good company but now profit maniacs

Accommodation services specialist

Recommend

CEO approval

Business Outlook

Pros

- nice office - wfh - good colleagues - activities - discount for staff

Cons

- bad management - workload - low salary - very low chance of promotion or salary increase (lateral or secondment) - gaslighting from management

5.0

May 26, 2025

Cool OTA to work with

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Love the company culture - super collaborative; given the space to innovate, try out new tools and new ideas

Cons

Many organizational changes recently, more transparency might make it easier for the folks to cope

4.0

May 25, 2025

Apart from package, a very organised and focus on employee's well being

Senior area manager

Recommend

CEO approval

Business Outlook

Pros

Organised company structure including training and job scope has been developed deeply for each role so every roles have their own JD well plan and very clear. Very awesome induction training for new joiners to adapt the culture as well; And 3 days WFH globally applied so employee can arrange its time and work schedule more flexible

Cons

Already a mature company so when execute a thing could take long

Viewing 313 - 315 of 2,913 Reviews

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Jobs at Agoda

Manager, Partner Growth Marketing (Rocket Travel by Agoda)

Vereinigte Staaten von Amerika

Senior Product Manager, White Label Loyalty Partners (Rocket Travel by Agoda)

Senior Marketing Analyst (Rocket Travel by Agoda)

Accounting Manager (Contract, Rocket Travel by Agoda)

Principal HR Business Partner (New York City)

Vereinigte Staaten von Amerika

Agoda

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Was a good company but now profit maniacs

Cool OTA to work with

Apart from package, a very organised and focus on employee's well being

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