Does Agoda pay their employees well?

According to anonymously submitted Glassdoor reviews, Agoda employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Agoda. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Agoda?

78% of Agoda employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Agoda 3.9 out of 5 for work life balance, 3.9 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Agoda?

Customer Experience Specialist (240) , Customer Service Representative (184) , Senior Software Engineer (160) , Software Engineer (145) , Market Manager (90) , Customer Service Specialist (83) , Customer Service (60) , Accommodation Services Specialist (49) , Manager (37) , Project Manager (31) , Analyst (29) , Software Engineer(Internship) (29) , Senior Manager (28) , Customer Support Specialist (26) , Software Engineer Intern (25)

What are the pros of working at Agoda according to real employee reviews?

"Culture is good and healthly" ((in 272 reviews)); "People are great in general" ((in 190 reviews)); "When I moved to Bangkok for Agoda I was supported all the way and met some great friends and colleagues" ((in 151 reviews)); "Benefit and work life balance is good" ((in 150 reviews)); "good pay and allowance on monthly basis" ((in 89 reviews))

What are the cons of working at Agoda according to real employee reviews?

"There are a lot more bad managers than good managers here." ((in 64 reviews)); "No career opportunities for the future" ((in 22 reviews)); "– Tech leadership is mostly weak (depends on the area you’re in)." ((in 21 reviews)); "Career development is lacking compare to other company" ((in 17 reviews)); "Senior management was alarmingly arrogant, weak of character, and of surprisingly limited integrity." ((in 12 reviews))

What are employees saying about Agoda layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Agoda layoffs and their outlook for job security at Agoda in 2026.

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Agoda

Agoda reviews

3.9

78% would recommend to a friend

(2,913 total reviews)

Omri Morgenshtern

75% approve of CEO

69% positive business outlook

Ratings by category

4.2

Diversity & inclusion

4.0

Compensation and benefits

3.9

Culture & values

3.9

Work/Life balance

3.7

Career opportunities

3.4

Senior management

Agoda has an employee rating of 3.9 out of 5 stars, based on 2,913 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Agoda employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

2.0

May 28, 2025

Spin of Russian Roulette

Regional customer service manager

Recommend

CEO approval

Business Outlook

Pros

Good benefits! Fantastic tech support to build in-house tool from scratch.

Cons

Leadership inconsistency, lack of guidance and not a good place to voice out which contradicts the fundamental value.

1.0

May 28, 2025

Growth

Software engineer

Recommend

CEO approval

Business Outlook

Pros

- If manager loves you = easy promotion

Cons

- Don't have the standard for promote engineer. - Got blocked to promote by non-sense commend.

2.0

May 27, 2025

Dysfunctional

Senior homes manager

Recommend

CEO approval

Business Outlook

Pros

Nice people, 15% off hotel bookings, flexible hybrid

Cons

Suffering analysis paralysis, indecision driven by being drowned in data rather than focusing on the partners.

Viewing 310 - 312 of 2,913 Reviews

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Manager, Partner Growth Marketing (Rocket Travel by Agoda)

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Senior Marketing Analyst (Rocket Travel by Agoda)

Accounting Manager (Contract, Rocket Travel by Agoda)

Principal HR Business Partner (New York City)

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Agoda

Agoda reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Spin of Russian Roulette

Growth

Dysfunctional

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