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      Agoda

      Engaged Employer

      Agoda reviews

      Spin of Russian Roulette - Regional Customer Service Manager Agoda Employee Review

      2.0
      May 28, 2025
      Regional customer service manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good benefits! Fantastic tech support to build in-house tool from scratch.

      Cons

      Leadership inconsistency, lack of guidance and not a good place to voice out which contradicts the fundamental value.

      Explore other reviews about Agoda

      5.0
      Feb 13, 2026
      Administrative assistant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good experience with interesting work culture.

      Cons

      Pay was not competitive, benefits were not great.

      4.0
      Dec 11, 2025
      Talent acquisition partner
      Recommend
      CEO approval
      Business Outlook

      Pros

      Global company with diverse cohort, will give you opportunities to learn, strength in data usage, Bangkok location, good overall business trajectory

      Cons

      Low pay for tech industry, work-life balance is poor, can feel stuck if your manager does not support your growth, dependency on PPT presentations

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