ADP reviews

3.8

71% would recommend to a friend

(22,318 total reviews)
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Maria Black

81% approve of CEO

70% positive business outlook

ADP has an employee rating of 3.8 out of 5 stars, based on 22,318 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ADP employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

22K reviews
4.0
Jan 20, 2012
Recommend
CEO approval
Business Outlook

Pros

We truly help companies in a very fundamental way. It is meaningful work and nobody does it better. There is always a good business conversation and a connection to something we do -- every day is different and keeps it fresh.

Cons

Big organization with plenty of politics and bureaucracy -- hard to focus on things that matter and not get caught up in some of the internal processes.

5.0
Jan 20, 2012
Recommend
CEO approval
Business Outlook

Pros

I always know I have the best products in my bag so I present to prospects with confidence. The vast majority of companies I approach have respect for ADP. The working environment is fast-paced, which is a good fit for me. Sales leadership have all come up through the ranks and remember what it's like out in the field. I truly think they have their rep's best interest in mind as they run their sales teams. The Comp Plan is a good one-- the way it is structures is a great incentive to work hard because you know the financial rewards will match your sales results. My opportunity here is tremendous.

Cons

It is a fast-paced environment, which may not be a good fit for everyone. That doesn't mean our sales processes are fast-- they usually are not. ADP is a numbers-driven organization and the expectation is that every day, without exception, you are doing things to bring in business. So, you have to learn to hustle and be patient all at the same time. My sales territory is pretty large-- 9 counties-- and I spend a lot of time in it. "Windshield time" doesn't bother me (most days!) but if you do not like it, this job is not for you. ADP is much more than just "payroll" and it takes time and effort to get a good grasp on all that we can offer a potential or current client. I have been at ADP for more than two years and still feel a little green.

5.0
Jan 20, 2012
Recommend
CEO approval
Business Outlook

Pros

The management team is wonderful; supportive and wants the best for you. Training is exceptional and after a year, you are well versed to have a business conversation in almost any industry. Great confidence booster.

Cons

Finding out how to navigate through such a large company can be frustrating and time consuming if you have clients with tax, service, HR or payroll issues. It takes a while to figure out who and where to go to have your client issues resolved.

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Glassdoor has 24,910 ADP reviews submitted anonymously by ADP employees. Read employee reviews and ratings on Glassdoor to decide if ADP is right for you.