Is ADP a good company to work for as a Client Support Associate?

Client Support Associate professionals working at ADP have rated their employer with 3.2 out of 5 stars in 398 Glassdoor reviews. This is a lower than average score with the overall rating of ADP employees being 3.8 out of 5 stars. Search open Client Support Associate Jobs at ADP now and start preparing for your job interview by browsing frequently asked Client Support Associate interview questions at ADP .

Does ADP pay Client Support Associate employees well?

Client Support Associate professionals rate their compensation and benefits at ADP with 3.1 out of 5 stars based on 398 anonymously submitted employee reviews. This is 12.1% worse than the company average rating for salary and benefits. Find out more about Client Support Associate salaries at ADP.

How happy are Client Support Associate professionals working at ADP?

42% of Client Support Associate employees at ADP would recommend their employer to a friend. This rating has decreased by 10% in the past 12 months. Client Support Associate professionals have also rated ADP with a 2.7 rating for work-life-balance, 3.8 rating for diversity and inclusion, 3.3 rating for culture and values and 3.2 rating for career opportunities.

What are the top reviewed jobs at ADP?

District Manager (1672) , Associate District Manager (638) , Payroll Specialist (419) , Implementation Specialist (387) , Member Technical (380) , Consultant (358) , Senior MEMBER TECHNICAL (325) , Implementation Consultant (302) , Sales Associate (300) , Project Manager (247) , Sales (242) , Account Manager (230) , Analyst (225) , Major Accounts District Manager (223) , District Sales Manager (221)

What are the pros of working at ADP according to real employee reviews?

"benefits were great and scenary" ((in 1639 reviews)); "Been working for Adp going 3 years now and the culture is great.. the managers especially mine is very suportive" ((in 1429 reviews)); "Good work life balance and learning" ((in 1428 reviews)); "You will feel like you have great support and people to guide you to where you need to be." ((in 1056 reviews)); "Very flexible and good pay" ((in 765 reviews))

What are the cons of working at ADP according to real employee reviews?

"Team management strategies are poor and typical" ((in 837 reviews)); "Some managers are bad apples but not all" ((in 485 reviews)); "low salary and very influenced" ((in 484 reviews)); "Poor upper management." ((in 160 reviews)); "Can be stressful and long hours" ((in 144 reviews))

ADP Client Support Associate reviews

3.2

42% would recommend to a friend

(398 total reviews)

Maria Black

50% approve of CEO

45% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Client Support Associate employees have rated ADP with 3.2 out of 5 stars, based on 398 company reviews on Glassdoor. This indicates that most Client Support Associate professionals have a good working experience there. ADP is rated in line with the average (within 1 standard deviation) by Client Support Associate professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

398 reviews

3.0

Nov 8, 2019

Salary

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

The salary was very fair.

Cons

A lot of overtime was expected.

ADP Response

6y

Thank you for the honest insights and assessment of ADP. We appreciate you taking the time to invest in writing this review.

5.0

Oct 30, 2019

I L O V E M Y J O B ! ! !

Account manager

Recommend

CEO approval

Business Outlook

Pros

Fabulous Culture Excellent room for growth They really want you to be successful, and will lay out solid plans to get you where you want to be.

Cons

You really have to work to maintain work-life balance. You can't assume your leaders know where your limits are.

ADP Response

6y

Thank you for the fantastic review! We are so happy to hear that you love your role at ADP Tempe and we appreciate your positive insights. #WorkHappy

3.0

Oct 22, 2019

Great place to work if they set you up in great territory

Account manager

Recommend

CEO approval

Business Outlook

Pros

People were amazing to work with

Cons

Was given a poor territory that I had no potential in growth with my career. Recommend for anybody applying here to verify what cities are available for assigned territory. Some account managers will lend a hand but will take your leads if you do not protect them.

ADP Response

6y

Thanks for sharing your ADP experience with us on Glassdoor. We will provide your insights to our leadership team so we can determine how we can improve these experiences for our associates.

Viewing 310 - 312 of 398 Reviews

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I L O V E M Y J O B ! ! !

Great place to work if they set you up in great territory

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