I applied online. I interviewed at Walmart in Sep 2025
Interview
Apply online, appear in store for interview with People Lead; or apply via the company's portal if you're already in the company's system.
Dress business casual, or at least don't overdress, it's Walmart.
Interview questions [1]
Question 1
How would you handle an upset customer? What if they got aggressive how would you deescalate the situation and ensure the customer is happy?
I applied through a recruiter. The process took 1 week. I interviewed at Walmart (Ottawa, ON) in Jul 2023
Interview
The 30-minute interview is not difficult, and the questions like introducing yourself, what you know about Walmart, and answering problem-solving questions, overall are not difficult interviews based on your experience and customer service role.
Interview questions [1]
Question 1
Introduce yourself.
What do you know about Walmart?
example of Problem-solving situations.