Is Zalando a good company to work for?

Zalando has an overall rating of 3.6 out of 5, based on over 3,400 reviews left anonymously by employees. This rating has decreased by 1% over the last 12 months. 66% of employees would recommend working at Zalando to a friend and 53% have a positive outlook for the business. The best reviews about Zalando have been left by employees working as Senior Product Manager , Working Student and Werkstudent .

Does Zalando pay their employees well?

According to anonymously submitted Glassdoor reviews, Zalando employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Zalando. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Zalando?

66% of Zalando employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Zalando 3.8 out of 5 for work life balance, 3.6 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Zalando?

Software Engineer (191) , Senior Software Engineer (109) , Customer Care Specialist (45) , Project Manager (45) , Product Manager (42) , Senior Product Manager (41) , Working Student (35) , Senior Manager (33) , Buyer (30) , Assistant Buyer (29) , Assistant Merchandise Planner (25) , Customer Service Representative (25) , Data Scientist (24) , Applied Scientist (23) , Team Lead (23)

What are the pros of working at Zalando according to real employee reviews?

"Colleagues are nice and mostly helpful." ((in 197 reviews)); "People are nice and friendly" ((in 160 reviews)); "Great culture and ambient; the relationship between teams is interesting; work peace is slow but steady." ((in 125 reviews)); "Great teams who are very passionate" ((in 116 reviews)); "Good benefits and infra facilities" ((in 83 reviews))

What are the cons of working at Zalando according to real employee reviews?

"Poor management and difficult to work across teams" ((in 76 reviews)); "Bad leadership" ((in 53 reviews)); "Low pay and they love to lowball people on salaries" ((in 43 reviews)); "I had a bad manager who laid me off without a justified reason." ((in 32 reviews)); "In some departments not good communication" ((in 26 reviews))

What are employees saying about Zalando layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Zalando layoffs and their outlook for job security at Zalando in 2026.

Zalando reviews

3.6

66% would recommend to a friend

(2,217 total reviews)

Robert Gentz

69% approve of CEO

53% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.8

Work/Life balance

3.6

Culture & values

3.4

Career opportunities

3.3

Compensation and benefits

3.1

Senior management

Zalando has an employee rating of 3.6 out of 5 stars, based on 2,217 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zalando employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

1.0

Jan 20, 2024

Think it twice before joining

Current employee

Recommend

CEO approval

Business Outlook

Pros

- Zalando discount for employees

Cons

- Zalando doesn’t have one single visionary leader, from the C-level to SVPs to VPs to Directors, they are all pointing in vague direction, they have no real vision on their own and they really need subordinates to come up with ideas. - Complex, rude and disorganized environment, each team acts as a separate company. - Collaboration is hard between teams. - Promotions are shady, some heads suddenly become Directors (with one report) without following any transparent process. - It’s hard to advance professionally. - Very slow and hierarchical company. Everything around projects and portfolios is a nightmare. - Overall lack of transparency, toxic and stressful workplace. - lack of respect

2.0

Sep 4, 2023

Company culture was not how HR promoted

Senior software engineer

Recommend

CEO approval

Business Outlook

Pros

Company took immediate and effective actions against Covid outbreak.

Cons

Non-German enginners are given lesser word in technical debts. Most of the teams were dominated with toxic seniors and this was allowed by the management.

Zalando Response

2y

We appreciate your honest feedback on the areas we could improve - we’ve shared it with the respective teams to ensure we're delivering the best experience we can for our teams at Zalando. - Talent Acquisition Team

1.0

Apr 28, 2022

Toxic company culture with no accontability

Lead product designer

Recommend

CEO approval

Business Outlook

Pros

-Amazingly smart people -Good location -Many things to learn

Cons

- Very diverse up to mid level management / leadership. Then tendency goes to a very cis white man top leadership - Timelines are tight / people continuously are burnout / - Toxic / lac of empathy management culture

Zalando Response

3y

Thank you for leaving us a review. We appreciate you bringing this to our attention. What you describe goes against our values and high standards at Zalando. For us, diversity is a crucial driver for innovation and success. That is why diversity and inclusion are firmly embedded into the culture at Zalando. We specified our shared values and standards in our Code of Ethics (https://corporate.zalando.com/en/about-us/zalando-code-ethics) . To prevent violations and to react to them in an adequate manner, we offer different channels for both employees and externals to report possible violations, including a Whistleblower Tool (https://www.whistleblowing-zalando.de/). We have since shared your feedback within our Talent Acquisition Team and People and Operations Team who are investigating in order to drive improvement where needed. - Talent Acquisition Team

Viewing 91 - 93 of 2,217 Reviews

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Think it twice before joining

Company culture was not how HR promoted

Toxic company culture with no accontability

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