UPS reviews

3.4

54% would recommend to a friend

(36,814 total reviews)
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Carol B. Tomé

36% approve of CEO

42% positive business outlook

UPS has an employee rating of 3.4 out of 5 stars, based on 36,814 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UPS employee rating is in line with the average (within 1 standard deviation) for employers within the Transport & Logistik industry (3.5 stars).

Reviews by job title

37K reviews
4.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexibility Co-workers 401k Match Benefits Starting pay rate

Cons

Minimal raises Minimal opportunity for advancement without transferring locations Senior management beyond the hub level are out of touch with what really happens at operations level Management overtime restricted even when its warranted Pay increases not significant Corporate level management often has unrealistic expectations for operations Lack of recognition or appreciation

Viewing 13 - 15 of 36,814 Reviews

Glassdoor has 41,023 UPS reviews submitted anonymously by UPS employees. Read employee reviews and ratings on Glassdoor to decide if UPS is right for you.