TeamViewer reviews

3.4

50% would recommend to a friend

(478 total reviews)

Oliver Steil

53% approve of CEO

39% positive business outlook

TeamViewer has an employee rating of 3.4 out of 5 stars, based on 478 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TeamViewer employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

478 reviews
2.0
Aug 6, 2015

Not for seasoned professionals.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Best remote control software on the planet. International workforce. Great commute in downtown Clearwater. Free beverages in the kitchen.

Cons

Very low pay. No commissions. They prefer new graduates so they can mold them and pay them the minimum and the new graduates take it so they can gain experience. Without commission incentives, selling the same thing to the same customers can become mind numbingly boring. You can work on a team where your teammates could be surfing the web, playing games on their phone or just not there at all and no matter how hard you work, you will never be able to make a single dollar more. It is a boring, cliquish place to work. Management seems to not be aware of the level of slacking that goes on in every department at all levels.

1.0
Aug 21, 2024
Recommend
CEO approval
Business Outlook

Pros

You can score points with the managers and VP by writing fake positive reviews online

Cons

My time at TeamViewer was deeply affected by the arrival of the new Vice President of Sales, whose leadership style has created a work environment dominated by fear and intimidation. The issues have been further exacerbated by ineffective senior sales managers and overly harsh policies. Since the VP’s arrival, the work culture has plunged into a state of chaos and fear. His management style demands blind obedience at the expense of skill and integrity, creating a toxic environment where true professionalism is suffocated. His sales knowledge is so lacking, and the strategies are so absurd, that they make employees feel more like scammers than legitimate sales professionals. The Vice President of Sales approach has led to the unfair dismissal of many talented individuals for trivial reasons, including top performers. One of these top performers was fired right after complaining to HR. The senior sales managers are equally problematic. One of them, who was promoted to the position during a Performance Improvement Plan (PIP), fancies himself as a sales coach but lacks any real understanding of management or sales. His promotion, which appears to be more about flattering the VP and promising unwavering obedience, rather than merit, seems like a misguided decision we witness on a daily basis. The other senior manager is equally ineffective—unresponsive to questions, clueless about the system and product, and seemingly only capable of ringing a bell. An especially distressing policy is the requirement to stand for one hour, twice a day, whenever the bell is rung. This policy is enforced rigidly, regardless of your well-being or personal circumstances. If you choose not to stand, it is viewed negatively by management, and you risk receiving a verbal warning. This is likely because a written warning could be used as evidence in a legal dispute. Numerous reports of harassment, discrimination, and inappropriate behavior have been made, but no action has been taken against the VP, thanks to his protection by the Senior Leadership Team (SLT). This lack of accountability only exacerbates the toxic environment. One particularly disturbing incident involved the VP comparing employees to “trained monkeys” during a meeting.(Yes, this is real) The VP has made it clear that he "sees everything" and has threatened retaliation for any complaints. This environment stifles open communication and fosters fear among employees. Overall, it’s clear that the core issue is with the company’s leadership and management. If you value a respectful, supportive work environment, I strongly recommend looking elsewhere. The current state of affairs suggests that improvements are unlikely in the near future.

avatar
TeamViewer Response
1y
Thank you for taking the time to share your feedback. We're sorry to hear that your experience was not representative of the work environment we strive to create. We take all concerns seriously, especially those related to leadership and workplace culture, and will ensure that these issues are carefully reviewed. If you would like to share more information, please feel free to contact me at andreas.eisfeld@teamviewer.com. We remain committed to fostering a supportive and respectful workplace for all employees.
3.0
May 19, 2024
Recommend
CEO approval
Business Outlook

Pros

Constant challenges and management encourages growth.

Cons

Harassment by the inside sales VP although multiple people reported him to HR he's just getting more powerful and keeps firing older reps and hiring new ones to mold them the way he wants and to keep their mouth shut.

avatar
TeamViewer Response
1y
Thank you for your feedback! We take pride in providing tools and resources that encourage individual growth and we're happy to know that has been part of your experience. As a company, we do not condone harassment of any kind, so we genuinely appreciate your input. It helps us as we work to provide a more supportive and positive environment for all team members, which is always our goal.
Viewing 160 - 162 of 478 Reviews

Glassdoor has 630 TeamViewer reviews submitted anonymously by TeamViewer employees. Read employee reviews and ratings on Glassdoor to decide if TeamViewer is right for you.