Does TUI Group pay their employees well?

According to anonymously submitted Glassdoor reviews, TUI Group employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at TUI Group. This rating has been stable over the past 12 months.

How satisfied are employees working at TUI Group?

71% of TUI Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TUI Group 3.8 out of 5 for work life balance, 3.7 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at TUI Group?

Cabin Crew (157) , Travel Advisor (99) , Travel Agent (84) , Customer Service Representative (71) , Travel Consultant (66) , Cabin Crew Member (47) , Manager (36) , Hotel Representative (33) , Product Manager (27) , Airport Representative (25) , Assistant Manager (20) , Senior Software Engineer (20) , Business Analyst (19) , Sales Representative (19) , Software Engineer (19)

What are the pros of working at TUI Group according to real employee reviews?

"Great people regionally and nationally" ((in 110 reviews)); "Great colleagues within the hangar to work it Good shift pattern to have summers off Good holiday benefits" ((in 107 reviews)); "Good benefits and stability of a very large company" ((in 90 reviews)); "Team itself is great." ((in 73 reviews)); "Great culture and work ethic" ((in 63 reviews))

What are the cons of working at TUI Group according to real employee reviews?

"Low salary and bonus scheme" ((in 134 reviews)); "Low pay and unhappy overall" ((in 100 reviews)); "Awful company bad management awful treatment" ((in 99 reviews)); "Long hours and no lunch break is ever taken without being rushed back (if in a busy store like me)" ((in 79 reviews)); "Not much you can do if you have a bad team leader or a bad manager." ((in 32 reviews))

What are employees saying about TUI Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about TUI Group layoffs and their outlook for job security at TUI Group in 2026.

What are the top reviewed TUI Group locations?

Hannover , Hamburg , Berlin , Frankfurt am Main , Stuttgart , Langenhagen , München , Bremen , Trier , Mönchengladbach , Boltenhagen , Essen , Köln , Sylt

TUI Group reviews

3.7

71% would recommend to a friend

(1,992 total reviews)

Sebastian Ebel

70% approve of CEO

51% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.8

Work/Life balance

3.7

Culture & values

3.4

Compensation and benefits

3.4

Career opportunities

3.3

Senior management

TUI Group has an employee rating of 3.7 out of 5 stars, based on 1,992 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TUI Group employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel & Unterbringung industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

4.0

Oct 23, 2018

Work hard, play hard

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Incredible job role. Very varied work. Lots of customer service and welcome meetings, but you meet all kinds of different people and truly enjoy the work. Hardly ever felt like actual work, and you would get some incredible free or discounted experiences.

Cons

Intense. 6 day working week and very little time away from work or your colleagues. Some serious issues in some of the management, and often saw a culture of bullying. So much of the work is sales-focused, so if you aren't hitting target, you won't be enjoying your time. Since the sales are monitored in teams, managers can turn nasty very quickly if you are considered to be letting the team down.

TUI Group Response

7y

Thank you for taking the time to provide us with your feedback. We are pleased to hear that you had a great experience and enjoyed your job. We have raised your concerns with the relevant management team. We wish you every success in your future career.

3.0

Oct 13, 2018

Travel Coordinator

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Colleagues were very friendly and very pleasant to work with them

Cons

Ridiculously low salary especially for the amount of work required

TUI Group Response

7y

Thank you for taking the time to provide us with your feedback, we wish you every success in your future career.

3.0

Oct 6, 2018

Company needs to be transformed to an employer of choice

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

On time payments, the majority of positions don't need long working hours, very good opportunity for young professionals to make a great start.

Cons

Sometimes there is an old fashion business mentality and micromanagement. Luck of a consistent hr strategy for people development, Sometimes stucks with hierarchy just to show the power of the position. Luck of clear plans for developement & raises. Not very attractive for experienced professionals to join the team.

TUI Group Response

7y

Thank you for taking the time to provide feedback.

Viewing 241 - 243 of 1,992 Reviews

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TUI Group

TUI Group reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Work hard, play hard

Travel Coordinator

Company needs to be transformed to an employer of choice

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