Does TUI Group pay their employees well?

According to anonymously submitted Glassdoor reviews, TUI Group employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at TUI Group. This rating has been stable over the past 12 months.

How satisfied are employees working at TUI Group?

71% of TUI Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TUI Group 3.8 out of 5 for work life balance, 3.7 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at TUI Group?

Cabin Crew (157) , Travel Advisor (99) , Travel Agent (84) , Customer Service Representative (71) , Travel Consultant (66) , Cabin Crew Member (47) , Manager (36) , Hotel Representative (33) , Product Manager (27) , Airport Representative (25) , Assistant Manager (20) , Senior Software Engineer (20) , Business Analyst (19) , Sales Representative (19) , Software Engineer (19)

What are the pros of working at TUI Group according to real employee reviews?

"Great people regionally and nationally" ((in 108 reviews)); "Great colleagues within the hangar to work it Good shift pattern to have summers off Good holiday benefits" ((in 103 reviews)); "Good Benefits and can have a good team" ((in 92 reviews)); "Team itself is great." ((in 70 reviews)); "Great culture and work ethic" ((in 62 reviews))

What are the cons of working at TUI Group according to real employee reviews?

"Low salary; overworked; little time to meet expectations of role" ((in 126 reviews)); "Poor management and lack of concrete objectives, which jeopardise the success of sales and the stability of the team." ((in 102 reviews)); "Low pay and unhappy overall" ((in 98 reviews)); "Long hours and no lunch break is ever taken without being rushed back (if in a busy store like me)" ((in 81 reviews)); "Not much you can do if you have a bad team leader or a bad manager." ((in 36 reviews))

What are employees saying about TUI Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about TUI Group layoffs and their outlook for job security at TUI Group in 2026.

What are the top reviewed TUI Group locations?

Hannover , Hamburg , Berlin , Frankfurt am Main , Stuttgart , Langenhagen , München , Bremen , Trier , Mönchengladbach , Boltenhagen , Essen , Köln , Sylt

TUI Group reviews

3.7

71% would recommend to a friend

(1,991 total reviews)

Sebastian Ebel

69% approve of CEO

50% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.8

Work/Life balance

3.7

Culture & values

3.4

Compensation and benefits

3.4

Career opportunities

3.3

Senior management

TUI Group has an employee rating of 3.7 out of 5 stars, based on 1,991 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TUI Group employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel & Unterbringung industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

5.0

Apr 24, 2025

The right type of puzzle for me

Retail manager

Recommend

CEO approval

Business Outlook

Pros

- Strong support from my Regional Sales Manager. - A highly supportive peer management team within my region, Scotland. - Frequent opportunities to provide feedback and share insights. - Encouraged and expected to focus on developing my own team. - Abundant learning and development resources through the Learning Lounge. - Annual international conferences that offer valuable experiences. - A culture rooted in celebration and recognition rather than criticism.

Cons

Only the base salary is a long term concern

TUI Group Response

1y

Hi there, Thank you for taking the time to share your feedback about your experience at TUI. It's great to hear that you’ve felt supported by your Regional Sales Manager and peer network, and that you’ve had opportunities to grow your team and engage with learning resources. We're really pleased that you’ve experienced our culture of recognition and celebration. We acknowledge your comment around base salary and understand that this can be a consideration for long-term planning. We regularly review our total reward offering and are committed to providing meaningful benefits alongside development opportunities. Thank you again. We truly appreciate your contributions and are glad to have you as part of the TUI team. Best wishes from the TUI Employer Brand Social Media Team

2.0

Apr 22, 2025

Never again

Senior material supplier

Recommend

CEO approval

Business Outlook

Pros

Hybrid working, cheap on site food,

Cons

No flexibility. No room for progression. Very conservative thinking. Racism.

TUI Group Response

1y

Hi there! Thank you for taking the time to leave us a review! We are pleased to hear that you enjoyed the flexibility and food options offered at TUI. We deeply regret to hear about the challenges you’ve faced. We take your concerns very seriously. TUI is committed to fostering a supportive and respectful work environment for all employees. we are dedicated to addressing the issues you have raised promptly and effectively. If you would like to provide further feedback on how we can further improve, please feel free to contact our team via feedbacksupport@tui.com Best wishes from the TUI Employer Brand Social Media Team

4.0

Apr 21, 2025

Good place to work

Customer experience team member

Recommend

CEO approval

Business Outlook

Pros

Nice staff and good team atmosphere

Cons

Not great hours, but may be different between airports

TUI Group Response

1y

Hi there! Thank you for sharing your experiences. Your positive feedback about the team and our culture at TUI is encouraging. Your feedback helps us to improve. Thank you again for taking the time to share your experience. Best wishes from the TUI Employer Brand Social Media Team

Viewing 187 - 189 of 1,991 Reviews

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TUI Group

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The right type of puzzle for me

Never again

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