Does TUI Group pay their employees well?

According to anonymously submitted Glassdoor reviews, TUI Group employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at TUI Group. This rating has been stable over the past 12 months.

How satisfied are employees working at TUI Group?

71% of TUI Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TUI Group 3.8 out of 5 for work life balance, 3.7 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at TUI Group?

Cabin Crew (157) , Travel Advisor (99) , Travel Agent (84) , Customer Service Representative (71) , Travel Consultant (66) , Cabin Crew Member (47) , Manager (36) , Hotel Representative (33) , Product Manager (27) , Airport Representative (25) , Assistant Manager (20) , Senior Software Engineer (20) , Business Analyst (19) , Sales Representative (19) , Software Engineer (19)

What are the pros of working at TUI Group according to real employee reviews?

"Great people regionally and nationally" ((in 108 reviews)); "Great colleagues within the hangar to work it Good shift pattern to have summers off Good holiday benefits" ((in 103 reviews)); "Good Benefits and can have a good team" ((in 92 reviews)); "Team itself is great." ((in 70 reviews)); "Great culture and work ethic" ((in 62 reviews))

What are the cons of working at TUI Group according to real employee reviews?

"Low salary; overworked; little time to meet expectations of role" ((in 126 reviews)); "Poor management and lack of concrete objectives, which jeopardise the success of sales and the stability of the team." ((in 102 reviews)); "Low pay and unhappy overall" ((in 98 reviews)); "Long hours and no lunch break is ever taken without being rushed back (if in a busy store like me)" ((in 81 reviews)); "Not much you can do if you have a bad team leader or a bad manager." ((in 36 reviews))

What are employees saying about TUI Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about TUI Group layoffs and their outlook for job security at TUI Group in 2026.

What are the top reviewed TUI Group locations?

Hannover , Hamburg , Berlin , Frankfurt am Main , Stuttgart , Langenhagen , München , Bremen , Trier , Mönchengladbach , Boltenhagen , Essen , Köln , Sylt

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TUI Group

TUI Group reviews

3.7

71% would recommend to a friend

(1,991 total reviews)

Sebastian Ebel

69% approve of CEO

50% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.8

Work/Life balance

3.7

Culture & values

3.4

Compensation and benefits

3.4

Career opportunities

3.3

Senior management

TUI Group has an employee rating of 3.7 out of 5 stars, based on 1,991 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TUI Group employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel & Unterbringung industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

3.0

Apr 28, 2025

None

Assistant manager

Recommend

CEO approval

Business Outlook

Pros

Perks Trips Concession Discounts Benefits

Cons

Weekend work Hours Higher management Huge Targets

TUI Group Response

We appreciate the time you took to share your feedback, It's great to hear you're enjoying our benefits and discounts! We will take your comments regarding management and the ambitious targets into careful consideration. If you would like to provide further feedback on how we can further improve, please feel free to contact our team via TalentAcquisition@tui.com Best wishes from the TUI Employer Brand Social Media Team

5.0

Apr 27, 2025

Great place to work

Customer service

Recommend

CEO approval

Business Outlook

Pros

Great place, great people, good pay and great place to grow

Cons

I have no cons for working for TUI

TUI Group Response

Hello, Thank you for taking the time to share your feedback — we love hearing that you’re enjoying your time at TUI! It’s great to know you feel supported, valued, and see TUI as a place to grow. Your positive words mean a lot. Best wishes from the TUI Employer Brand Social Media Team

3.0

Apr 26, 2025

Benefits and salary

Line engineer

Recommend

CEO approval

Business Outlook

Pros

Private Health care Holiday concessions Bonus scheme

Cons

Employee pension contributions for new starters. Bonus scheme don't expect much!

TUI Group Response

Hi there, Thank you for taking the time to share your feedback. It’s great to hear you value benefits like private healthcare, holiday concessions and our bonus scheme. We acknowledge your concerns around pension contributions and bonus expectations - your input is appreciated and helps us continue reviewing how we support our colleagues. Best wishes from the TUI Employer Brand Social Media Team

Viewing 184 - 186 of 1,991 Reviews

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