TUI Group reviews

3.7

70% would recommend to a friend

(1,989 total reviews)
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Sebastian Ebel

69% approve of CEO

51% positive business outlook

TUI Group has an employee rating of 3.7 out of 5 stars, based on 1,989 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TUI Group employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel & Unterbringung industry (3.6 stars).

Reviews by job title

2K reviews
5.0
Apr 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Amazing work-life balance, brilliant team

Cons

nothing much to say about Cons

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TUI Group Response
1mo
Thank you for taking the time to share your feedback about your experience at TUI. It’s great to hear that you’re benefiting from a strong work-life balance and feel part of such a brilliant team. Creating a supportive and collaborative environment is something we really value. We truly appreciate your positive feedback and are pleased to have you as part of the team. Best wishes from the TUI Employer Brand Social Media Team
1.0
Mar 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Holiday perks £2000 off after 10 years Great people to work with locally Trips away are fun

Cons

Upper management don’t take accountability Very much a blow your own trumpet environment Lots of wanting “yes” people Blame game always played Lacking behind in technology Improper organisation structure Unrealistic targets set Culture of who you know not how you work Bipolar toxic traits in upper management

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TUI Group Response
2mo
Thank you for taking the time to share your feedback and for your many years of service at TUI. We’re pleased to hear that you valued the people you worked with, as well as the travel perks and experiences during your time with us. Your positive comments about colleagues and team spirit are very encouraging. We’re sorry to hear that your experience did not remain positive, and we acknowledge the concerns you’ve raised around leadership, culture, organisational structure, and ways of working. This does not reflect the environment we strive to create, and we take feedback like this seriously. We believe in the importance of open dialogue, accountability, and creating a culture where colleagues feel comfortable sharing different perspectives. We are continuously working to improve our leadership practices, organisational effectiveness, and the tools and technologies we provide to our teams. Your feedback is invaluable in helping us identify areas where we can improve, and we appreciate you taking the time to share your honest insights following such a long career with us. We value your contributions during your time with us and wish you lots of success in the future. Best wishes from the TUI Employer Brand Social Media Team
3.0
Mar 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Fast paced Exciting Intense Challenging

Cons

Stressful long hours Overworked Burnout Crazy decisions

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TUI Group Response
2mo
Thank you for taking the time to share your feedback about your experience at TUI. It’s great to hear that you find your role fast-paced, exciting, and challenging. Your positive feedback about the dynamic nature of the work is very encouraging. We acknowledge your concerns regarding workload, long hours, and the impact on wellbeing. Maintaining a healthy work-life balance is very important to us, and we are committed to creating an environment where colleagues can thrive. We offer a range of tools and initiatives to support wellbeing, and we continue to review workloads and ways of working across the business. For current colleagues, we encourage you to discuss these topics with your manager or HR partner, and to raise them during your one to one conversations, so we can better understand and address these challenges. Your feedback helps us identify areas where we can improve, and we appreciate you taking the time to share your insights. Best wishes from the TUI Employer Brand Social Media Team
Viewing 16 - 18 of 1,989 Reviews

Glassdoor has 3,023 TUI Group reviews submitted anonymously by TUI Group employees. Read employee reviews and ratings on Glassdoor to decide if TUI Group is right for you.